Olivia Soares de Camargo

Customer Service and Satisfaction Engineer (Agriculture) at senseFly
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Contact Information
us****@****om
(386) 825-5501
Location
Vaud, Switzerland, CH

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Experience

    • Switzerland
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Customer Service and Satisfaction Engineer (Agriculture)
      • Sep 2020 - Present

      - Ensuring distributors and customers have answers to technical questions;- Autonomously developing and managing technical relationships with senseFly’s partners and distributors; - Resolving customers’ issues by analyzing and processing field data, or recreating the scenarios in a test environment (simulation or real test); - Sharing the analysis of these issues with the sales team and technical developers; - Organizing and following up with product repairs conducted by senseFly and external service centers; - Assisting in the creation of technical documentation for internal and external use;

    • Canada
    • Education Administration Programs
    • 300 - 400 Employee
    • Estudante/ Student
      • Jun 2018 - Jul 2019

    • Estudante/ Student
      • Nov 2017 - May 2018

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Consultor volutariado/ Voluteer Consulting
      • Sep 2017 - Aug 2018

      Consultoria técnica no desenvolvimento do aplicativo para fins de uso prático relacionado ao setor do campo.Technical consulting on the app development for agricultural purposes.

    • Estudante em tempo integral
      • May 2017 - Oct 2017

      Aprimoramento do inglês como segunda língua. Studying in order to improve English as a second language.

    • Brazil
    • Chemical Manufacturing
    • 100 - 200 Employee
    • Assistente de pesquisa/ Research Assistant
      • Apr 2015 - Jun 2016

      Elaboração de protocolos; Condução e avaliação de experimentos; Plantio e manutenção de culturas; Manutenção da estação experimental.Drafting of protocols; Conduction and evaluation of experiments; Planting and maintenance of crops; Maintenance of the station.

    • Chemical Manufacturing
    • 700 & Above Employee
    • Estagiária/ Intern/ Stagiaire
      • Feb 2014 - Dec 2014

      Laboratório de Fitopatologia: Auxiliar nas atividades de monitoramento de resistência à fungicidas da ferrugem asiática da soja, diagnóstico de fitopatologias em diversas culturas, experimentos de eficácia em estufas com diversas culturas, produção de inóculos para experimentos e multiplicação e manutenção de organismos fitopatogênicos in vitro.Setor de Fungicidas (campo): Auxiliar na realização de ensaios de eficácia e screening de defensivos no controle de fitopatologias à campo; e monitoramento da resistência à fungicidas da ferrugem asiática da soja.Phytopathology Laboratory: Assisting on resistance monitoring of soybean rust across Brazil, phytopathology diagnosing in several crops, the efficiency of pesticides testing in greenhouses in several crops, inoculum producing for testing purposes, producing and maintaining of plant pathogenic organisms in vitro. Phytopathology at the field: Assisting on efficiency and screening tests of pesticides against plant diseases, and monitoring the soybean rust sensibility to different types of pesticides.

Education

  • ESALQ-USP
    Engenharia Agronômica
    2009 - 2014

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