Administrative Assistant

• Aug 2023 - Present

Sales Associate

• Feb 2022 - Jul 2023

• Planned point-of-purchase areas with promotional merchandise and product displays to drive customer sales. • Assessed customer inquiries by contacting 3 branches to seek out products. • Coordinated product placements for multiple departments on a weekly basis. • Generated credit card sales worth approximately $250 weekly and explained credit options. • Practiced problem-solving related to capacity issues related to incoming shipments. • Process merchandise returns and exchanges on a daily average of 300 transactions. Show less

Administrative Assistant

• Aug 2020 - Nov 2020

• Greeted incoming patients daily with friendly secretarial support and care. • Provided technical support to physician assistants and coordinated with 10 insurance agencies. • Transferred paper-based information into a patient portal database to support the paperless initiative for over 130 patients. • Managed and organized 3 different filing systems and appointment scheduling. • Streamlined 4 different work processes to maximize efficiency and automation. • Replied to approximately 8 emails per hour regarding patient documentation inquiries. • Carried out all mail distribution, filing, and overseeing 115 patient charts. Show less

Customer Service Associate

• Aug 2017 - Dec 2019

• Reconciled cash drawer for over $1,000 in transactions to ensure sufficient documentation and accuracy. • Designed and arranged five to seven produce display shelves per shift. • Led associates through more than 5 maintenance and cleaning tasks to assure a safe environment. • Demonstrated customer service through personalized greetings for 300-500 interactions per day. • Trained 2 new co-workers by transferring knowledge related to roles, responsibilities, and ethical practices. • Reconciled cash drawer for over $1,000 in transactions to ensure sufficient documentation and accuracy. • Designed and arranged five to seven produce display shelves per shift. • Led associates through more than 5 maintenance and cleaning tasks to assure a safe environment. • Demonstrated customer service through personalized greetings for 300-500 interactions per day. • Trained 2 new co-workers by transferring knowledge related to roles, responsibilities, and ethical practices.