Olivia Sergeant
Account Manager at Playson- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bio
Experience
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Playson
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Malta
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Gambling Facilities and Casinos
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1 - 100 Employee
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Account Manager
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Oct 2023 - Present
B2B Account Management B2B Account Management
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Boldplay
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Gibraltar
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Software Development
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1 - 100 Employee
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Senior Account Manager
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Nov 2022 - Sep 2023
Games studio, Gibraltar based - B2B. Responsible for retention and growth of tier 1 accounts. Games studio, Gibraltar based - B2B. Responsible for retention and growth of tier 1 accounts.
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The Ray White Surfers Paradise Group
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Australia
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Real Estate
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100 - 200 Employee
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Real Estate Broker
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May 2016 - Nov 2022
Sales Agent: - Managing vendor relationship on a day to day basis through their sales process - Prospecting to find new customers - Nurturing the relationship from past customers - Moving from prospect to listing contract signing - Digital & paper marketing campaigns - Open homes & private viewings - Taking buyer offers to sellers - Negotiating offers to contract - Contract execution - Working towards and achieving quarterly & yearly sales targets Sales Agent: - Managing vendor relationship on a day to day basis through their sales process - Prospecting to find new customers - Nurturing the relationship from past customers - Moving from prospect to listing contract signing - Digital & paper marketing campaigns - Open homes & private viewings - Taking buyer offers to sellers - Negotiating offers to contract - Contract execution - Working towards and achieving quarterly & yearly sales targets
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Magic Memories
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New Zealand
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Technology, Information and Media
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300 - 400 Employee
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Service Delivery Technician
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Feb 2013 - May 2016
Level 1 IT Support, implementing software to clients, systems management, network management, high speed photography planning and implementation. Management and client relationship nurturing of Magic Memories key client, Village Roadshow Theme parks.- Ability to problem solve on issues arisen in the initial handover from previous contractor over to MM- Ensuring key stakeholders were satisfied and up to date to ensure long standing partnership- Installed and implemented MM site-deployed systems and photography gear- Provided remote support, infrastructure maintenance, diagnosis and resolution of raised incidents. - Worked with developers and operations on new projects and improvement of existing projects. Provided troubleshooting and fault-finding services for system and network problems.- Worked with the team to help develop SOP's & relevant documentation Show less
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Operations Manager
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Oct 2011 - Jan 2013
Photographer and sales person managing a team of 8 across:Rotorua Gondola, Rainbow Springs, Hanmer Springs, Queenstown Rafting, The Earnslaw, NZONE skydive and The Remakable ski fields.
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Education
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Southern Institute of Technology
Bachelor's degree, Business Management -
Southern Institute of Technology
NZ Diploma in Business, Business, Management, Marketing, and Related Support Services -
Sotogrande International School