Olivia Sergeant

Account Manager at Playson
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Contact Information
us****@****om
(386) 825-5501
Location
San Roque, Andalusia, Spain, ES
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • Malta
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Account Manager
      • Oct 2023 - Present

      B2B Account Management B2B Account Management

    • Gibraltar
    • Software Development
    • 1 - 100 Employee
    • Senior Account Manager
      • Nov 2022 - Sep 2023

      Games studio, Gibraltar based - B2B. Responsible for retention and growth of tier 1 accounts. Games studio, Gibraltar based - B2B. Responsible for retention and growth of tier 1 accounts.

    • Australia
    • Real Estate
    • 100 - 200 Employee
    • Real Estate Broker
      • May 2016 - Nov 2022

      Sales Agent: - Managing vendor relationship on a day to day basis through their sales process - Prospecting to find new customers - Nurturing the relationship from past customers - Moving from prospect to listing contract signing - Digital & paper marketing campaigns - Open homes & private viewings - Taking buyer offers to sellers - Negotiating offers to contract - Contract execution - Working towards and achieving quarterly & yearly sales targets Sales Agent: - Managing vendor relationship on a day to day basis through their sales process - Prospecting to find new customers - Nurturing the relationship from past customers - Moving from prospect to listing contract signing - Digital & paper marketing campaigns - Open homes & private viewings - Taking buyer offers to sellers - Negotiating offers to contract - Contract execution - Working towards and achieving quarterly & yearly sales targets

    • New Zealand
    • Technology, Information and Media
    • 300 - 400 Employee
    • Service Delivery Technician
      • Feb 2013 - May 2016

      Level 1 IT Support, implementing software to clients, systems management, network management, high speed photography planning and implementation. Management and client relationship nurturing of Magic Memories key client, Village Roadshow Theme parks.- Ability to problem solve on issues arisen in the initial handover from previous contractor over to MM- Ensuring key stakeholders were satisfied and up to date to ensure long standing partnership- Installed and implemented MM site-deployed systems and photography gear- Provided remote support, infrastructure maintenance, diagnosis and resolution of raised incidents. - Worked with developers and operations on new projects and improvement of existing projects. Provided troubleshooting and fault-finding services for system and network problems.- Worked with the team to help develop SOP's & relevant documentation Show less

    • Operations Manager
      • Oct 2011 - Jan 2013

      Photographer and sales person managing a team of 8 across:Rotorua Gondola, Rainbow Springs, Hanmer Springs, Queenstown Rafting, The Earnslaw, NZONE skydive and The Remakable ski fields.

Education

  • Southern Institute of Technology
    Bachelor's degree, Business Management
    2016 - 2019
  • Southern Institute of Technology
    NZ Diploma in Business, Business, Management, Marketing, and Related Support Services
    2009 - 2012
  • Sotogrande International School
    2003 - 2009

Community

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