Olivia Rodriguez

Implementation Specialist at Attentive
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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5.0

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LinkedIn User

Liv and I worked on the same team at Attentive for over a year. The majority of that time she reported to me as an Implementation Specialist. From our early onboarding days together, it was noticeable that Liv would become a great asset for the company. She was very thorough with all the assignments, never afraid to ask questions, and ready to launch our new accounts even before all the trainings ended (right before Black Friday which was the busies time at the company). She received a lot of positive feedback from peers and clients in our early days and successfully maintained that upward trend at all times. For example, new people at our company would normally start with just a few accounts in their portfolio and get to ~10 after a month – Liv worked with over 20 brands after just a few weeks and did so smoothly. I admire her curiosity, perseverance, and organization. Those qualities were very important in her role as it required excellent project management skills and technical knowledge. In addition to that, Liv is friendly, patient, empathetic and gets along really well with everyone which is crucial in any customer-facing position. She built great rapport with her clients and received numerous accolades while launching new accounts across the US. On top of that, she is a strong problem solver and is always proactive with her tasks. It was an absolute pleasure to have such a hard working, dependable, and driven person on my team and I hope our paths cross again in the future. Liv will be a valuable asset for any company and I'm very optimistic about her career – she's one of those people who'll deliver outstanding results no matter where they choose to go.

Kathryn Boehmke

Olivia personally helped me kickstart my career at DialogTech. After referring me to the company, she was my assigned mentor and helped ease my training and ramping up period. Olivia was a true leader on the Market Response Team, not only in setting meetings that consistently lead to new business for the company, but was also a leader in keeping the team motivated to work hard. Olivia led by example, and it was no surprise that she kept this momentum going when she moved over to the Customer Support Team. Olivia is always working towards growing her career and never settles for less than great. I have no doubt that she will thrive in whatever opportunity is thrown her way next.

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Credentials

  • Certified Scrum Master
    Scrum Alliance
    Jul, 2018
    - Nov, 2024
  • Google Analytics
    Google
    Feb, 2018
    - Nov, 2024
  • Google AdWords Search Advertising Certification
    Google
    Jun, 2017
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Implementation Specialist
      • Nov 2021 - Present

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Implementation Manager
      • May 2019 - Feb 2022

    • Customer Support Specialist
      • Feb 2018 - May 2021

    • Market Response Specialist
      • Apr 2017 - Feb 2018

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Applications Recruiter
      • Jun 2016 - Apr 2017

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Applications Recruiter Intern
      • Jun 2015 - Aug 2015

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Sales and Customer Service Intern
      • May 2014 - Aug 2014

Education

  • University of Iowa - Henry B. Tippie College of Business
    Bachelor’s Degree, Business Marketing
    2012 - 2016
  • CIEE Council on International Educational Exchange
    2015 - 2015
  • Universidad de Sevilla
    2015 - 2015
  • Maine South High School
    High School Diploma
    2009 - 2012

Community

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