Olivia Rodriguez

Head Business Support Export at LACELIER
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Barcelona Metropolitan Area, ES
Languages
  • Español Native or bilingual proficiency
  • Ingles Native or bilingual proficiency
  • Francés Professional working proficiency

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Experience

    • France
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Head Business Support Export
      • Jan 2021 - Present

      Working with the Key accounts, small accounts and ecommerce accounts (E.g. Amazon, JD Williams, Shop Direct, Etc.). Taking care of the Export department directly while also supervising a team of 5 people. Working daily with SAP, Excel, EDI, AS400, WMOS.- Managing from Key accounts to small independents, in both French and English, handling orders, shipments, stock allocations, returns and general enquires.- Part of the Barcelona Office working from home. Operating daily with the main warehouse in Paris, organizing stock allocation, packing and distribution to ensure to meet delivery deadlines and individual accounts packing requests. - Attending and organizing regular trimestral sale meetings, helping to ensure sales agents cover KPI's given also attending seasonal product meetings. Creating seasonal forecasts and following stock audits on a regular basis.- A strong need for excellent ability to communicate in French English and Spanish and to be extremely forwarding going and organized. Performing regular daily translations in all 3 languages.

    • Spain
    • Textile Manufacturing
    • 1 - 100 Employee
    • Merchandiser & Head of Production
      • Sep 2017 - Dec 2020

      Fast Fashion, Working directly with the regular clients, Primark, Inditex, Top Man etc.. Assuring all productions run smoothly from the day the product/collection is brought to the day the product is delivered. Producing in various different factories in Turkey, obtaining a fast and reliable service.- Attending regular buying and selection meetings with the client to show our collections andpossible productions available.- Following trends and fashion closely to advise/help internal design team put together fashionableand innovative collections to sell and put forward to our clients.- A strong need for an excellent ability to handle stress and follow out clients vigrous procedures and a high demand for attention to great detail.

    • Commercial & Accounting Department UK and Ireland
      • Mar 2014 - Sep 2017

      Under the Responsibility of the Credit and Customer Service Manager, working with the Key accounts, small accounts and ecommerce accounts (E.g. Amazon, JD Williams, Shop Direct, Etc.). Taking care of the UK, Ireland and USA customer services and credit control department. - Managing from Key accounts to small independents, handling orders, returns, general enquires and accounting issues. - Accounting payments daily and following up unpaid debts.- Based in Barcelona office with 7 Sales agents out on field. Operating directly with the main warehouse in Paris, organizing packing and distribution to ensure to meet delivery deadlines and individual packing requests. - Attending and organizing regular trimestral sale meetings, helping to ensure sales agents cover KPI's given also attending seasonal product meetings. - A strong need for excellent ability to communicate in French English and Spanish and to be extremely forward going and organized. Performing regular daily translations in all 3 languages. (SAP, Excel, AS400, WMOS)

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Credit and Collections Specialist
      • Apr 2016 - Aug 2016

      Credit and Collection Credit and Collection

Education

  • Oakham School
    -

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