Olivia Riordan

General Manager at Thunderbird Coffee
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Contact Information
Location
Austin, Texas, United States, US

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • General Manager
      • 2021 - Present

      Completed daily tasks to keep the wheels turning including bank runs, communication with staff and customers, designing signage and menus, planning staff team-building events, etc.Oversaw hiring & training process for all employees Responsible for 5 day/week on-call coverage requiring knowledge and skills of both barista and kitchen rolesCoordinated with local roasters as a part of a Guest Roaster program to feature coffee in our communityHelped facilitate transition from using outside roasters to roasting internally Show less

    • Store Lead
      • 2020 - 2021

      Supported General Manager in completion of various duties including completing orders for shop supplies, food & syrup prep, counting the safe, etc.Created, implemented, and aided in continued navigation of Covid-19 procedures and policiesHelped craft and execute seasonal beveragesContributed to launch of new food program

    • Shift Lead
      • 2019 - 2020

      Oversaw space and directed team members to follow store procedures and policiesFulfilled managerial cash handling and POS duties that include opening and closing shops, as well as coordinating with general management and owner on all day to day operationsEnsuring a workflow by maintaining a clean and organized work environment that allows high-quality production of specialty coffeeHelped navigate introduction of online ordering systemKeyholderOne of four team members selected to stay on during Covid-19 quarantine to work open to close 5 days/week between both locations Show less

    • Barista
      • 2018 - 2019

      Prepared quality food & espresso beverages for high volume coffee shop (2 locations)Served and educated customers about beer from 35 tap selectionCompleted additional prep & cleaning side tasks

    • United States
    • Movies, Videos, and Sound
    • 100 - 200 Employee
    • Young Filmmakers Program Director
      • Feb 2019 - Feb 2020

      Primary responsibilities include managing the execution of all Young Filmmakers Program (YFP) initiatives, coordinating volunteers and/or contract staff to work in initiatives, marketing and overseeing budgets of the initiatives, building relationships and community awareness, and positively expanding programs and partnerships. Initiatives include:Digital Storytelling Program (DS) - A comprehensive curriculum developed by AFF in partnership with the Austin Independent School District (AISD) to teach screenwriting, fiction podcast, and film production.● Work with AISD, central Texas school districts to maintain and expand partnerships and community relationships.● Continue the development and systematization of the curriculum● Continue researching pedagogical strategies and monitoring new learning trends in order to maximize curriculum’s educational potential● Administrate and manage all aspects of DS at schools● Record and evaluate programs for grants information● Network for for further program developmentSummer Camps and Classes - Provides an engaging environment where students can work with others to create films (animated and live-action) and receive in-depth instruction from filmmakers● Manage all logistics from venues, hiring, training, background checks, scheduling, curriculum development, and equipment prep● Create and execute a comprehensive marketing plan that includes tabling, creation of print, digital, and TV ads, flyering, and pressFestival Scholarship Program - grants 400 Texas high school students and teachers access to the annual Festival & Conference● Create and execute application process for schools● Field applications and selecting students to attend the festival● Host students and teachers during the FestivalYoung Filmmakers Competition ● Manage every part of the competition from marketing, screening, festival coordination, jury selection, and hosting filmmakers during the festival Show less

    • Conference Coordinator
      • Mar 2017 - Jan 2019

      Host and point of communication for 200+ panelists prior to, during, and after event Collects all necessary panelist information and oversees filing, organization, and distribution of these materials to appropriate departmentsMaintains Panelist Database that tracks all past, present, and potential future Conference participantsBooks and audits hotel, air travel and ground transportation for awardees and panelists Maintains overall Festival Travel BudgetManages the creation and audit of all credentials for panelists and panelist guestsMaintains panelist page of Festival websiteActs as a point of contact for Sunshine Sachs to help coordinate panelist/awardee press inquiriesCollaborates on titles, copy, and scheduling for Conference programmingCoordinates all Conference venue walkthroughs and team meetingsManages all Conference InternsOversees 5 venues for duration of Conference, including managing 16 room managersCompiles and analyzes Post-Conference data Show less

    • Conference Intern
      • Aug 2016 - Mar 2017

      Managed a location for the duration of the Conference including greeting panelists, overseeing room set up, managing a volunteer team, and troubleshooting issuesWrote and proofed copy for various Festival materials such as the website and program bookAuthored a guest blog for the Festival websiteTracked and compiled industry news and trends for Conference DirectorResearched potential panelists and panel topicsAided in the execution of Conference Marketing programs Contributed to general office administration including answering phones, data organization, office supply management Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Video Intern
      • Sep 2016 - Nov 2016

      Performed various tasks from organizing footage to editing content in order to put out videos that enhance the firm’s brand Performed various tasks from organizing footage to editing content in order to put out videos that enhance the firm’s brand

    • United States
    • Higher Education
    • 700 & Above Employee
    • Office Assistant
      • Aug 2015 - May 2016

      - Provided administrative and relational support to the Arbors Community.- Resource and referral agent for residents, parents, visitors, and faculty/staff .- Ensured safety and security of by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff. - From the front desk, acted as the face of the Arbors Community, requiring professionalism as well as interpersonal, and administrative skills in order to manage the office and support the Resident Hall Director and other staff members. Show less

    • Resident Assistant
      • Aug 2013 - Aug 2015

      - Served students in residence halls, providing leadership by fostering community, cultivating relationships, mentoring residents, and facilitating learning through efforts that integrate aspects of diversity, faith development, academics and relationships.- Position required both interpersonal and administrative skill in order to foster relationships with residents as well as manage risks and organize events.

    • Line Camp Sing Coordinator
      • May 2015 - Jul 2015

      - Main programmer and contact for all of the creation and implementation of the Sing portion of Baylor Line Camp- Responsibilities included communicating vision, schedules, and other needs, updating set acts as needed by purchasing new costumes/props or editing songs/themes, creating and presenting “Sing Reveal” to Line camp groups during Line Camp, managing technology needs for groups and final performances, and selecting judges and serving as MC for final performances.

    • Orientation/Line Camp Leader
      • May 2014 - Jul 2014

      - Provided programmatic support and staff coordination to both Orientation and Baylor Line Camp – a program that introduces students to Baylor and its traditions. The position required adaptability, the ability to create a fun and professional atmosphere, servant leadership, & community building- Responsibilities included helping organizing, managing, and at times leading Orientation sessions at the beginning of the summer, as well as transitioning to facilitating small groups of students during the second half of the summer Show less

Education

  • Baylor University
    Bachelor of Arts (B.A.), Film and Digital Media
    2012 - 2016

Community

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