Olivia Phaxaisithideth

Bartender at Seoul Food Meat Company
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Location
Charlotte, North Carolina, United States, US

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Bartender
      • Oct 2019 - Present

      Work with team of bartenders to provide the most efficient customer service during high volume times. Handle cash drawers, calculating sales and recording those numbers on the shift report. Communicate sales and promotions to customers while guiding newcomers through the menu and the restaurants concept. Check and accept valid forms of identification that to ensure they meet minimum age requirements for consumption of alcohol. Serve alcohol and monitor state of intoxication in accordance with NC laws and regulations Show less

    • Server
      • Aug 2013 - Oct 2019

      Happily aided customers in the restaurant with any needs Checked in with customers to ensure they were enjoying their meals and took action to correct any problems Effectively communicated guests needs and wants to back of house staff Actively listened to resolve customer concerns and complaints Checked customer’s identification to ensure they reached minimum age requirements for consumption of alcohol Rolled silverware, set up food stations and dining tables for large parties for the next shift Multi-tasked by seating guests as they arrived while assisting previously seated clientele Show less

    • South Korea
    • Oil and Gas
    • 100 - 200 Employee
    • Secretary
      • Sep 2015 - May 2017

      Managed Expat’s Passports; ensured work permits, stay permits and work visas were up-to-date Actively supported workload of Administration Department Supervised housekeeping and ensured duties were discharged accordingly Assisted in translating documents and letters to contractors and government officials Managed Expat’s Passports; ensured work permits, stay permits and work visas were up-to-date Actively supported workload of Administration Department Supervised housekeeping and ensured duties were discharged accordingly Assisted in translating documents and letters to contractors and government officials

    • United States
    • Restaurants
    • 300 - 400 Employee
    • Short-Order Line Cook/Hostess
      • Jan 2014 - Oct 2014

      Provided above and beyond customer service to new and loyal clientele. Took orders and handled cash and credit transactions. Worked constructively on a team of short line cooks and hosts. Handled customer complaints and ensured optimal resolution was provided. Opened and Closed Store. Made sure working area was presentable, organized and cleaned. Provided above and beyond customer service to new and loyal clientele. Took orders and handled cash and credit transactions. Worked constructively on a team of short line cooks and hosts. Handled customer complaints and ensured optimal resolution was provided. Opened and Closed Store. Made sure working area was presentable, organized and cleaned.

    • United States
    • Restaurants
    • Server
      • Mar 2008 - Jan 2014

      Handled cash and credit transactions. Worked on a team of waiters and waitresses. Handled customer complaints and made sure a proper resolution was achieved. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Maintained cleanliness and presentation of stock room and production floor. Handled cash and credit transactions. Worked on a team of waiters and waitresses. Handled customer complaints and made sure a proper resolution was achieved. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Maintained cleanliness and presentation of stock room and production floor.

Education

  • Central Piedmont Community College
    Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
    2008 - 2011
  • Z.B. Vance High School

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