Olivia Merz (Peterson)

Account Manager at Handi Medical Supply, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area

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Experience

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Account Manager
      • Aug 2022 - Present

    • Account Representative
      • Feb 2018 - Aug 2022

    • Customer Service Representative
      • Jun 2014 - Feb 2018

      • Respond efficiently to walk-in customers inquires and orders from homecare customers and referral sources• Provide accurate information regarding equipment, supplies and services. • Determine the most effective and efficient method for providing services through the eyes of our customers. • Process telephone and online orders via data entry, insurance/payment method verification.• Pre-qualifying customers for products and service orders. • Complete all necessary documents in an accurate and timely manner to facilitate the order process

    • United States
    • IT Services and IT Consulting
    • Sales Associate
      • Feb 2011 - Jun 2014

      • Educate clients about the 30 different tanning lotions we carry. What ingredients are in each of them and what benefits they will receive from them. • Explain the 8 different kinds of tanning beds we have at the salon to new clients. • Recommend what bed and how long each client should tan for. • Train new employees in retail, cleaning, and customer care. • Use good communication skills when answering the phone. • Use organizational skills when making appointments and closing the till at the end of my shift.

Education

  • Bethel University
    Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
    2011 - 2016
  • Roseville Area High School
    2007 - 2011

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