Senior Director, Education Services

• May 2022 - Present

Oversee our Education Programming Department, Licensed Training Centers and Corporate Training Center & Studio.

Director, Education Programming

• Feb 2022 - Jun 2022

Senior Manager, Education Programming

• Aug 2019 - Feb 2022

Oversee the Education Programming team at Merrithew. The areas the department works with are certification, content creation, curriculum, policy & procedure of education. We have trained over 60,000 Instructors worldwide and currently have over 300 Instructor Trainers.

Supervisor, Education Services

• Aug 2015 - Aug 2019

Education Services Advisor & Coordinator

• Apr 2014 - Aug 2015

Responsible for assisting & advising our current and potential students with their Merrithew Health & Fitness educational paths. En-roll students and ensure they have purchased their course materials.Coordinate the Merrithew Health & Fitness Organized courses that are currently run in North America and Australia as well as assist our Hosting facilities in North America, Canada, Australia and the UK in organizing courses and workshops etc. Ensure our Instructor Trainers have their required materials as well as their travel and accommodation arranged when teaching at our Host sites. Show less

Manger, Licensed Training Centers

• Mar 2018 - Aug 2019

Personal Banker

• Jul 2013 - Dec 2013

Helping our personal and commercial banking customers with daily banking needs including, deposits, Drafts, wire transfers, withdrawals of local and foreign currency. Deal with handling money, balancing the cash on hand and in the vault. Daily clearing of the Canadian, USD and foreign cheques as well as bill payments. Service ABM daily and am responsible for ABM reports. Ordering cash for the branch including CAD, USD, EUR, GBP or a currency requested by a customer. We use Lotus Notes and ClientConnect for our main transactional procedures. Show less

Customer service officer

• Oct 2012 - Jun 2013

Answered customers banking questions and concerns as well as resolving conflicts on the accounts or any banking related questions or concerns. Do day to day banking for customers over the phone. Assessed customers personal and business account inquiries. Work with advanced computer software specifically used for at Scotia Bank. Received a 6-week intensive training program in customer service and computer software. Answered customers banking questions and concerns as well as resolving conflicts on the accounts or any banking related questions or concerns. Do day to day banking for customers over the phone. Assessed customers personal and business account inquiries. Work with advanced computer software specifically used for at Scotia Bank. Received a 6-week intensive training program in customer service and computer software.

Sales Associate

• Jun 2012 - Oct 2012

Book tickets for boat tours using computer software/dealing with customers in person and by phone/restock and arrange stock. Also work in promotion: promoted boat tours to the public by phone and in person. Book tickets for boat tours using computer software/dealing with customers in person and by phone/restock and arrange stock. Also work in promotion: promoted boat tours to the public by phone and in person.

Co ordinator

• May 2004 - May 2012

Education Department: Coordinator for the STOTT PILATES® brand. Responsibilities involved computer skills, monitoring License-Training Centers to ensure correct branding protocols for STOTT PILATES® Education. Monitored the company’s Facebook and Twitter accounts. Attended Trade events, set up the trade show booth and talked with prospective students about courses sold and availability in their area. 2004 featured performer in STOTT PILATES for kids. Education Department: Coordinator for the STOTT PILATES® brand. Responsibilities involved computer skills, monitoring License-Training Centers to ensure correct branding protocols for STOTT PILATES® Education. Monitored the company’s Facebook and Twitter accounts. Attended Trade events, set up the trade show booth and talked with prospective students about courses sold and availability in their area. 2004 featured performer in STOTT PILATES for kids.