Experience

BARKBOX, INC.

• United States
• 1 - 100 Employee

• Happy Ambassador

  • May 2021 - Present

  Job duties: -Fielded customer issues and complaints to ensure an excellent experience -Worked with multiple technologies in tandem to provide the best assistance possible -Worked on a team to collaborate on customer issues -Utilized resources provided to find answers to customer questions and create solutions to customer issues -Member of the Social Team from August 2021-Present, responsible for commenting on company social media pages to answer inquiries and engage with customers/potential customers in a public-facing forum


We Can Code IT
• United States
• Software Development
• 1 - 100 Employee
• Student

  • Jan 2020 - May 2021


Self-Employed

• Real Estate
• 1 - 100 Employee

• Independent Cleaning Services

  • Mar 2019 - Jan 2020

  Job duties: -Communicate with clients regarding scheduling and maintain monthly business schedule -Perform exceptional cleaning services and ensure customer expectations are met -Maintain inventory of supplies and records of transactions -Work to find new business organically and based on referrals -Manage finances of the business including giving quotes and calculating expenses and revenue Job duties: -Communicate with clients regarding scheduling and maintain monthly business schedule -Perform exceptional cleaning services and ensure customer expectations are met -Maintain inventory of supplies and records of transactions -Work to find new business organically and based on referrals -Manage finances of the business including giving quotes and calculating expenses and revenue



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Sep 2018 - Mar 2019

  Job duties: -Provided customers with exceptional dining experience -Worked as part of a team to achieve daily tasks and goals -Maintained the cleanliness and presentation of the restaurant Job duties: -Provided customers with exceptional dining experience -Worked as part of a team to achieve daily tasks and goals -Maintained the cleanliness and presentation of the restaurant



Dirty Girl Cleaners

• United States
• Facilities Services
• 1 - 100 Employee

• Company Representative

  • Sep 2017 - Jun 2018

  Job duties: -Provide customer service by communicating with customers regarding schedule and expectations -Travel to client homes and perform cleaning duties to their requests and expectations -Manage office tasks including calculating, receiving, and handling payment Job duties: -Provide customer service by communicating with customers regarding schedule and expectations -Travel to client homes and perform cleaning duties to their requests and expectations -Manage office tasks including calculating, receiving, and handling payment



Bruegger's Bagels

• United States
• Restaurants
• 500 - 600 Employee

• Assistant Manager

  • Feb 2016 - Sep 2017

  -Oversaw a team of employees, delegating tasks, and ensuring shifts ran smoothly -Assisted with hiring, training, and retention of quality staff -Ensured a safe work environment for team members and dining environment for guests -Maintained adequate inventories, ordered and received supplies as necessary -Optimized profits, calculated daily revenue, calculated and managed weekly deposits -Originally hired as a Team Member and was subsequently promoted to Shift Leader and then Assistant Manager



Ulta Beauty

• United States
• Retail
• 700 & Above Employee

• Beauty Advisor

  • Aug 2016 - Feb 2017

  -Provided customer service to clients by engaging each guest to determine individual needs -Operated cash register ensuring accurate payment and promoted loyalty program -Received and stocked shipments ensuring accurate store placement -Provided customer service to clients by engaging each guest to determine individual needs -Operated cash register ensuring accurate payment and promoted loyalty program -Received and stocked shipments ensuring accurate store placement



Camp Stepping Stones

• Camp Counselor

  • May 2015 - Aug 2015

  -Assisted in personal care of campers of all ages -Planned activities (i.e. games, crafts, dance) designed to challenge and engage campers-Collaborated with counselor team to ensure campers were participating in appropriate, entertaining, and enriching activities -Assisted in personal care of campers of all ages -Planned activities (i.e. games, crafts, dance) designed to challenge and engage campers-Collaborated with counselor team to ensure campers were participating in appropriate, entertaining, and enriching activities