Experience

ARKET

• Sweden
• Retail
• 400 - 500 Employee

• Sales Advisor

  • Nov 2022 - Present

  - Increase sales and contribute to creating the best possible customer experience for everyone visiting the store. - Make sure to meet customers’ expectations while always supporting the team in the store. - Give excellent customer service on size, fit, materials, garment care, and styling options at the cash point, in the fitting rooms, and on the store floor. - Keep updated on products, materials, sales activities, and the story of the products to add something extra to the customer experience.



CUDONI

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Junior Authenticator

  • Mar 2022 - Aug 2022



Nylander Couture Ltd

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Junior Pattern Cutter

  • Dec 2021 - Jan 2022

  • Pattern Cutting: Independently drafted patterns using tech packs. • Designed and drafted patterns for various clients. • Sewing: Cut and sewed toiles together ready for fittings and worked on garments that involve hand sewing. Sewed together detail samples for achieves. • Design: Designed details for new garments for various clients e.g. Intricate pockets and collars. • Fittings: assisted team with fittings taking detailed notes on amendments. • Pattern Cutting: Independently drafted patterns using tech packs. • Designed and drafted patterns for various clients. • Sewing: Cut and sewed toiles together ready for fittings and worked on garments that involve hand sewing. Sewed together detail samples for achieves. • Design: Designed details for new garments for various clients e.g. Intricate pockets and collars. • Fittings: assisted team with fittings taking detailed notes on amendments.



The Office Group

• United Kingdom
• Hospitality
• 300 - 400 Employee

• Member Host

  • Jun 2021 - Nov 2021

  • Customer Service: Meet and greet all guests and TOG members in a welcoming, genuine and professional manner. • Form relationships with clients. • Answer important calls and respond to internal and external member emails. • Facilitate member requests in an open prompt and timely manner whether face to face, by email or on the telephone. • Organisation and management: Signing guests in, arranging meeting room bookings and ensuring all rooms are perfectly presented for every booking. • Carefully handling post, reporting any issues to the building manager and a range of other ad hoc requests. • Operate through a CRM system. • Client on-boarding; ensuring a smooth and seamless integration into the company. • Preparing catering, tea and coffee for meeting rooms then present and serve the food and beverage in meeting rooms and event spaces. • Book meeting rooms on behalf of internal members and ensure that member meeting requirements are documented to include everything they need, • Ensure the visual standards in the buildings are kept to an exceptional standard.



BOTTLETOP

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Assistant

  • Oct 2019 - Jun 2021

  Customer Service: Worked as a sales assistant for the company’s global campaign Together Band. • Confidently juggled tasks across different areas of the company such as fashion, design music, and sustainability, whilst also attending to customers with exceptional customer service. Customer Service: Worked as a sales assistant for the company’s global campaign Together Band. • Confidently juggled tasks across different areas of the company such as fashion, design music, and sustainability, whilst also attending to customers with exceptional customer service.



Christopher Kane

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Sample room intern

  • Mar 2018 - Oct 2018

  Pattern making and cutting: Accurately copied patterns, adjusting measurements when needed, ready to be placed and pinned onto fabric. Precisely cut-out patterns in fabric using print placement skills and fabric knowledge. • Sewing: Completed multiple final garments to be sent to various celebrity clients and E-commerce shoots, e.g. Hand sewing crystals and other embellishments, hand sewing hems, and quality control. • Organisation and management: Supported studio team when needed by fulfilling various tasks, e.g. Organising studio space, picking up patterns from the graders, organising samples/patterns, and managing fabric room. • Assisted the production team in sourcing fabric and trims from local suppliers.



Berthold

• Germany
• Apparel & Fashion
• 1 - 100 Employee

• Fashion Design Intern

  • Sep 2017 - Feb 2018

  Research: Conducted research into the luxury menswear market to identify trends and opportunities for A/W 18 collection. Researched the brand's new concept and specifications, documenting relevant images, colour palettes, fabrics (gathering samples), and silhouettes. • Created and maintained comprehensive and exhaustive style sheets and mood-boards containing research. • Teamwork and Creativity: Worked collaboratively with the design team to produce samples that were on brand and achieved the designer’s vision. • Adobe Creative Suite/CAD: Created detailed specification drawings for tech pack using Adobe Illustrator e.g. providing front and back view, proportions, trimmings, etc., for all AW18 Collection. • Tech Packs: Created/maintained clear and detailed A/W 18 tech packs across multiple garment types ensuring comments, revisions/changes were captured and circulated amongst the team. • Pattern making and cutting: Created and developed pattern pieces for new collections. • Sewing: Constructed all toiles for the AW18 collection and constructed final production garments. • Design: Designed initial garments from research gathered for the new collection and developed them further with the design team. • Fitting: Assisted in fittings, taking detailed notes on amendments, and updating technical sketches. • Fabric Sourcing: Sourced fabric suppliers using multiple resources both online and offline, e.g. local fabric suppliers and internal resources such as existing supplier relationships. • Team Work and Organisation: Provided support to the studio team where and when needed e.g. organised samples and patterns, assisted in fittings, e-commerce shoots, and garment quality control.



PINKO

• Italy
• Apparel & Fashion
• 500 - 600 Employee

• Sales Assistant

  • Dec 2014 - Jan 2015

  Driving sales to meet targets and general customer service. Driving sales to meet targets and general customer service.