Volunteer Editor

• Dec 2022 - Present

Host, Food Runner, and Busser

• Jul 2020 - Aug 2022

Increased efficiency of dining room workflow, including monitoring kitchen activity, for fine-dining restaurant. Managed table turnover for 250+ nightly guests for four unique reservation seatings to manage customer experience and staff efficiency. Proactively and efficiently addressed customer questions, concerns, and complaints in a high pressure environment to facilitate an enjoyable dining experience. Increased efficiency of dining room workflow, including monitoring kitchen activity, for fine-dining restaurant. Managed table turnover for 250+ nightly guests for four unique reservation seatings to manage customer experience and staff efficiency. Proactively and efficiently addressed customer questions, concerns, and complaints in a high pressure environment to facilitate an enjoyable dining experience.

Sports Camp Counselor

• Jun 2019 - Aug 2019

Led and coordinated developmentally appropriate recreational activities including tennis and squash for 20+ children ranging in age from 5-10 years old to educate about living healthy lifestyles and holistic wellbeing. Coordinated engaging activities for 20+ campers and collaborated with four other counselors and supervisor, brainstorming ideas to create an inclusive camp environment. Communicated with families about logistics, behavior concerns, and safety to improve the overall camper experience and ensure things ran smoothly. Show less

Sales Associate

• Jul 2018 - Aug 2018

Managed store opening, closing, and financial transactions ranging from $50 to $1000 in collaboration with supervisor, ensuring appropriate placement of $10K worth of merchandise and organized store presentation. Increased sales efficiency for staff by organizing back stock and the sales floor and presented inventory data to supervisors. Delivered personalized and high-level service to 50+ customers per week by providing advice tailored to the customer, integrating merchandise knowledge and customers preferences with during high traffic season. Show less