Olivia Gibson
Account Executive at Brand I.D.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Insurance Broker, Property & Casualty
Colorado Insurance
Experience
-
Brand I.D.
-
United States
-
Packaging and Containers Manufacturing
-
1 - 100 Employee
-
Account Executive
-
Jun 2022 - Present
Global Trim, UPC and Packaging supplier. Global Trim, UPC and Packaging supplier.
-
-
-
Grupo Denim (Salomon Juan Marcos Villarreal)
-
Mexico
-
Textile Manufacturing
-
1 - 100 Employee
-
Customer Success Manager/ Production Coordinator
-
2011 - Present
Spearhead the development of customer-focused initiatives and implementation of programs to capitalize on revenue-generating and marketing opportunities. Nurture customer relationships; oversee regular sales, as well as manage customers’ onboarding and training. Hire new staff, prepare interview questions, write job descriptions, and interview potential candidates. Spearhead and ensure delivery of all client projects as per client requirements by coordinating effectively with cross-functional teams throughout all phases of the project. Administer enterprise business accounts driving $18M in total revenue, coordinate regular meetings with customers to determine their requirements, and strategize tailored solutions as per specific business needs. Lead efforts to improve customers' experience and stay abreast of existing/future marketing trends to modify action plans accordingly; oversee all product manufacturing processes. Contribute extensively to expanding customer network by actively participating in tradeshows, determining sales opportunities, and capitalizing on allocated resources; contribute to strengthening brand identity. Conserved 15% costs per quarter by designing and developing efficient cost-saving programs; provided expert-level advice to customers regarding their business issues and onboarded them. Show less
-
-
-
Dillard's Inc.
-
United States
-
Retail
-
700 & Above Employee
-
Area Sales Manager
-
2007 - 2011
Managed end-to-end sales operations within the assigned territory, led sales teams and delivered excellent customer service. Ensured staffing requirements were met by hiring and onboarding new staff; reviewed competent applicants, and coordinated interviews. Faciliated product knowledge, soft skill, and technical training to enhance team knowledge. Communicated effectively with vendors, buyers, merchants, and planners to prepare the store as per seasonal change. Set a benchmark and recognized as the only sales manager in Colorado to boost sales during the 2007/2008 recession. Received 5 promotions throughout the tenure due to strong managerial skills and the ability to streamline existing procedures; boosted 20% customers’ satisfaction by training 100+ departmental staff regarding sales/service methods. Monitored and evaluated existing procedures, analyzed key metrics including gross margin, as well as inventory and sales reports, determined areas of improvement, and implemented adequate action plans. Show less
-
-
-
-
Professional Leasing Agent
-
2003 - 2007
Completed and explained lease agreements for each rental. Timely addressed and resolved tenants’ concerns and coordinated maintenance issues. Administered and processed ineligible letters as per regulatory compliance. Conducted quarterly rent comp surveys/studies. Managed and verified credit checks, as well as relevant applications. Recognized as the top leasing agent, maximized rental rates by 65% while maintaining an occupancy rate of 95%+. Completed and explained lease agreements for each rental. Timely addressed and resolved tenants’ concerns and coordinated maintenance issues. Administered and processed ineligible letters as per regulatory compliance. Conducted quarterly rent comp surveys/studies. Managed and verified credit checks, as well as relevant applications. Recognized as the top leasing agent, maximized rental rates by 65% while maintaining an occupancy rate of 95%+.
-
-
Education
-
2002 - 2006
Colorado State University
Bachelors, Apparel & Merchandising, Business Administration
Community
