Olivia Ford
Back Office Employee at Skoda Contracting Company- Claim this Profile
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Bio
Experience
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Skoda Contracting Company
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United States
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Construction
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1 - 100 Employee
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Back Office Employee
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Mar 2018 - Present
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Vulcan Materials Company
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United States
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Mining
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700 & Above Employee
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Dispatcher
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Aug 2016 - Present
-- Process 50-100 inquiries daily, adding and setting destinations to fulfill orders in aggregate stone department. Answer all customer questions and concerns regarding orders. -- Utilize Apex ticketing software to provide clients with quote estimates and create new orders for cash accounts. Prioritize accounts and follow up with external clients to ensure repeat business. -- Using a multi-line phone system, serve as an intermediary between companies and drivers, assisting with client deliveries and reconciling communication errors. -- Facilitate and maintain relationships with outside vendors and clients. Provide daily order status update to management. Organize files and maintain customer database. Show less
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National Right to Work
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Springfield, VA
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Administrative Assistant/Mail Clerk
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Aug 2015 - Jul 2016
-- Processed mail by separating cash, credit card, and check donations. Created and delivered monthly credit card and research reports to upper management. -- Reconciled account payments and batched information to make daily check deposits online and record processed payments. -- Completed onboarding process for new hires including I-9, agreement contracts, credit reports, and submitted confidential paperwork to Human Resources team. -- Provided receptionist duties, maintained Microsoft Outlook calendar, created and formatted internal documents for mass distribution. -- Contacted outside vendors to order office inventory; used Microsoft Excel to track and ensure timely deliveries. -- Proofread printed and digital documents for distribution. Created projects and assigned mail codes to department projects. -- Used InDesign to update mailing templates. Handled logistics and created data selects for large scale mailings. Show less
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American Subcontractors Association National
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United States
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Construction
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1 - 100 Employee
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Marketing and Communications Intern
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Sep 2014 - Dec 2014
-- Proofread magazine articles and weekly newsletters. -- Managed social media pages (LinkedIn, Twitter, Facebook, and Google+) and media contact list. -- Provided Google Analytics reporting to upper management regarding website traffic. -- Assisted with the planning and marketing of the organization’s annual convention. -- Proofread magazine articles and weekly newsletters. -- Managed social media pages (LinkedIn, Twitter, Facebook, and Google+) and media contact list. -- Provided Google Analytics reporting to upper management regarding website traffic. -- Assisted with the planning and marketing of the organization’s annual convention.
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Riverdale Baptist Day School
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Woodbridge, VA
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Assistant Teacher
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Dec 2012 - May 2013
-- Provided continuous care for infants and children. -- Prepared lessons, taught, and recorded vital information about students and infants. -- Provided continuous care for infants and children. -- Prepared lessons, taught, and recorded vital information about students and infants.
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The Merit School
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Woodbridge, VA
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Before and After Care Teacher
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Sep 2011 - Aug 2012
-- Acted as lead teacher, substituted upon request, and worked as a before and after care teacher. -- Organized paperwork, created lesson plans, and provided aid to other teachers. -- Acted as lead teacher, substituted upon request, and worked as a before and after care teacher. -- Organized paperwork, created lesson plans, and provided aid to other teachers.
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Safeway
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Retail
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700 & Above Employee
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Cashier, Barista, Floral Assistant
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May 2010 - Sep 2011
-- Worked as a florist assistant in the floral department, a Starbucks barista, and a front-end cashier. -- Provided customer service in high traffic areas, ordered inventory, and processed payments. -- Worked as a florist assistant in the floral department, a Starbucks barista, and a front-end cashier. -- Provided customer service in high traffic areas, ordered inventory, and processed payments.
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Education
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Old Dominion University
Bachelor of Arts (B.A.), Communication and Media Studies -
Northern Virginia Community College
Associate of Arts (A.A.), Business Administration and Management, General