Olivia Ford

Back Office Employee at Skoda Contracting Company
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
District Heights, Maryland, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Back Office Employee
      • Mar 2018 - Present

    • United States
    • Mining
    • 700 & Above Employee
    • Dispatcher
      • Aug 2016 - Present

      -- Process 50-100 inquiries daily, adding and setting destinations to fulfill orders in aggregate stone department. Answer all customer questions and concerns regarding orders. -- Utilize Apex ticketing software to provide clients with quote estimates and create new orders for cash accounts. Prioritize accounts and follow up with external clients to ensure repeat business. -- Using a multi-line phone system, serve as an intermediary between companies and drivers, assisting with client deliveries and reconciling communication errors. -- Facilitate and maintain relationships with outside vendors and clients. Provide daily order status update to management. Organize files and maintain customer database. Show less

  • National Right to Work
    • Springfield, VA
    • Administrative Assistant/Mail Clerk
      • Aug 2015 - Jul 2016

      -- Processed mail by separating cash, credit card, and check donations. Created and delivered monthly credit card and research reports to upper management. -- Reconciled account payments and batched information to make daily check deposits online and record processed payments. -- Completed onboarding process for new hires including I-9, agreement contracts, credit reports, and submitted confidential paperwork to Human Resources team. -- Provided receptionist duties, maintained Microsoft Outlook calendar, created and formatted internal documents for mass distribution. -- Contacted outside vendors to order office inventory; used Microsoft Excel to track and ensure timely deliveries. -- Proofread printed and digital documents for distribution. Created projects and assigned mail codes to department projects. -- Used InDesign to update mailing templates. Handled logistics and created data selects for large scale mailings. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Marketing and Communications Intern
      • Sep 2014 - Dec 2014

      -- Proofread magazine articles and weekly newsletters. -- Managed social media pages (LinkedIn, Twitter, Facebook, and Google+) and media contact list. -- Provided Google Analytics reporting to upper management regarding website traffic. -- Assisted with the planning and marketing of the organization’s annual convention. -- Proofread magazine articles and weekly newsletters. -- Managed social media pages (LinkedIn, Twitter, Facebook, and Google+) and media contact list. -- Provided Google Analytics reporting to upper management regarding website traffic. -- Assisted with the planning and marketing of the organization’s annual convention.

    • Assistant Teacher
      • Dec 2012 - May 2013

      -- Provided continuous care for infants and children. -- Prepared lessons, taught, and recorded vital information about students and infants. -- Provided continuous care for infants and children. -- Prepared lessons, taught, and recorded vital information about students and infants.

  • The Merit School
    • Woodbridge, VA
    • Before and After Care Teacher
      • Sep 2011 - Aug 2012

      -- Acted as lead teacher, substituted upon request, and worked as a before and after care teacher. -- Organized paperwork, created lesson plans, and provided aid to other teachers. -- Acted as lead teacher, substituted upon request, and worked as a before and after care teacher. -- Organized paperwork, created lesson plans, and provided aid to other teachers.

    • Retail
    • 700 & Above Employee
    • Cashier, Barista, Floral Assistant
      • May 2010 - Sep 2011

      -- Worked as a florist assistant in the floral department, a Starbucks barista, and a front-end cashier. -- Provided customer service in high traffic areas, ordered inventory, and processed payments. -- Worked as a florist assistant in the floral department, a Starbucks barista, and a front-end cashier. -- Provided customer service in high traffic areas, ordered inventory, and processed payments.

Education

  • Old Dominion University
    Bachelor of Arts (B.A.), Communication and Media Studies
    2015 - 2018
  • Northern Virginia Community College
    Associate of Arts (A.A.), Business Administration and Management, General
    2012 - 2014

Community

You need to have a working account to view this content. Click here to join now