Experience

Educational Networks, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Regional Account Executive

  • Feb 2015 - Present

  Miami/Fort Lauderdale Area As a Regional Account Executive, I am part of a small national team responsible for driving business growth within Educational Networks, Inc. My assigned territory, which is centered in Florida but spans the Southwestern United States from South Carolina to Texas, is my direct professional responsibility. It is my job to generate new leads, followup with existing clients, clearly articulate the value of our software and services to Principal decision makers, close new opportunities and deliver… Show more As a Regional Account Executive, I am part of a small national team responsible for driving business growth within Educational Networks, Inc. My assigned territory, which is centered in Florida but spans the Southwestern United States from South Carolina to Texas, is my direct professional responsibility. It is my job to generate new leads, followup with existing clients, clearly articulate the value of our software and services to Principal decision makers, close new opportunities and deliver exceptional customer service before and after securing new-name deals or servicing long term partnerships. My responsibilities include: • Locate potential sales opportunities by proactively contacting potential partners within our vertical market (lead generation) • Conduct in-person demonstrations with potential clients and stakeholders at various stages in the sales process • Secure new business deals by articulating value, navigating potential obstacles, developing and negotiating service contracts • Identify new market opportunities within my assigned territories and aid in the preparations for entering new markets • Consult with current and potential clients to understand their operational challenges in order to provide tailored solutions that meet their needs (Consultative selling) • Maintain concurrent market domain knowledge by participating in educational opportunities, reading professional publications, tapping into professional networks, participating in affiliated professional organizations • Explore market conditions to contribute constructive insight pertaining to sales strategy • Proactively anticipate and handle objections throughout a long-cycle sales cycle to assuage potential or realized impediments to purchasing • Ensure timely follow up of incoming leads and clear communication to existing clients • Coordinate with the Project Management, Design and Technical teams to maximize transition efficiency for the client Show less



Emphasys Software

• United States
• Software Development
• 100 - 200 Employee

• Account Manager

  • Apr 2014 - Feb 2015

  Miami/Fort Lauderdale Area As a business-to-business Account Manager, I am part of a team that is responsible for driving sales growth within the Residential Real Estate Division of Emphasys Software. In addition, it is my job to deliver exceptional customer service to our current and potential future clientele. My responsibilities include: • Maintain and grow account base through proper balance of maintenance and prospecting • Renew relationships with past buyers to drive future business growth • Build… Show more As a business-to-business Account Manager, I am part of a team that is responsible for driving sales growth within the Residential Real Estate Division of Emphasys Software. In addition, it is my job to deliver exceptional customer service to our current and potential future clientele. My responsibilities include: • Maintain and grow account base through proper balance of maintenance and prospecting • Renew relationships with past buyers to drive future business growth • Build and perpetuate lasting relationships with new clients as a long-term contact • Work with clients to understand their business issues and provide solutions that meet their needs (Consultative selling) • Price products in accordance with pricing policy, offering discounts within agreed upon corporate limits • Up-sell & cross-sell solutions to enhance average order value • Follow-up customer requests for assistance, literature, price quotes, etc., to establish a high level of customer service and satisfaction • Maintain market awareness to report changes in business conditions and customer preferences in order to proactively reduce attrition • Handle customer service related issues involving accounts, vendors, partners, etc.

• Marketing Intern

  • Jan 2014 - Apr 2014

  Miami/Fort Lauderdale Area Assist the Marketing Department in lead generation and brand awareness efforts required to generate new business for all vertical markets that the company serves. Essential Skills, Duties and Responsibilities • Copywriting- Effectively communicate marketing messages such as key differentiators, product enhancements and benefits to existing and potential clients. Communication channels include, but are not be limited to: whitepapers, blogs, emails and website… Show more Assist the Marketing Department in lead generation and brand awareness efforts required to generate new business for all vertical markets that the company serves. Essential Skills, Duties and Responsibilities • Copywriting- Effectively communicate marketing messages such as key differentiators, product enhancements and benefits to existing and potential clients. Communication channels include, but are not be limited to: whitepapers, blogs, emails and website content • Analytics- Review, analyze and report on data captured through a number of sources, including website traffic data, email conversion data and lead/opportunity generation data • Search Engine Optimization- Assist with optimizing content across all company websites while developing and executing other SEO-related strategies • Social Media- Communicating to existing and potential customers through channels such as Twitter, YouTube and Facebook. Provide metrics on the level of success for each channel as well as making recommendations on optimization techniques • Competitive Analysis- Review competitor websites, product offerings and communications to have a clear understanding of industry offerings and to ensure that the Emphasys message is current and relevant • Event Planning- Organize end of semester Hackathon event. Responsibilities will include, but not limited to: securing venue, sponsors and judges, recruiting participants through various online and offline channels and day-of preparation and management of the event



Florida International University

• United States
• Higher Education
• 700 & Above Employee

• Senior Desk Assistant

  • May 2011 - Jan 2014

  Miami/Fort Lauderdale Area • Assist in the hiring and training of over 30 desk assistants over a 2 year period • Ensuring desk operations remain open and effective 365 days a year, including holidays • Conducting monthly policy and scheduling meetings to achieve continuous smooth operations among 13 Desk Assistants • Verifying that all front desk policies are being followed stringently by all employees and that all items, keys, packages and inventories are accounted for every day

• Director of External Relations

  • Jun 2013 - Dec 2013

  Miami/Fort Lauderdale Area • Administer the allocation of an over $20,000 marketing budget to promote Student Government Initiatives • Strategically implement a comprehensive external relations strategy by orchestrating social, print and broadcast media use and exposure by the Student Government Council • Provide preparation and coaching to other Student Government officials before interviews or speeches to ensure consistent and effective message delivery in line with the overarching communication strategy •… Show more • Administer the allocation of an over $20,000 marketing budget to promote Student Government Initiatives • Strategically implement a comprehensive external relations strategy by orchestrating social, print and broadcast media use and exposure by the Student Government Council • Provide preparation and coaching to other Student Government officials before interviews or speeches to ensure consistent and effective message delivery in line with the overarching communication strategy • Serve on the Executive Board of Student Government as a voting member in the highest level of decision making • Construct press releases, media campaigns, media kits, talking points memos and participate in radio/ print interviews as a representative of my administration • Strategically implement a comprehensive external relations strategy by orchestrating social, print and broadcast media use and exposure by the Student Government Council

• Senator At Large

  • Jan 2013 - Jun 2013

  Miami/Fort Lauderdale Area • Act as the representative of 50,000 student body constituents at Florida International University • Write, review, sponsor and deliberate on bills and resolutions sent to the Senate on the behalf of the student body • Sit on the influential finance committee to help appropriate tens of thousands of dollars toward student causes in accordance with the finance code • Meet with constituents on a regular basis to formulate a legislative agenda on their behalf

• Press Secretary

  • May 2012 - Jan 2013

  Miami/Fort Lauderdale Area My duty is to serve as the voice of the Farinas and Castro administration and maintain a clear, eloquent and consistent message for Student Government. I am to serve as the primary liaison between the press and the administration, and must always put the integrity of our institution's image as my first priority. Responsibilities included: • Construct press releases, media advisories, talking-points memos and hold press conferences on behalf of the administration • Conduct a weekly… Show more My duty is to serve as the voice of the Farinas and Castro administration and maintain a clear, eloquent and consistent message for Student Government. I am to serve as the primary liaison between the press and the administration, and must always put the integrity of our institution's image as my first priority. Responsibilities included: • Construct press releases, media advisories, talking-points memos and hold press conferences on behalf of the administration • Conduct a weekly radio show with the student media • Sit on the Executive Board of the Student Government Executive Branch as a voting member in the highest level of decision making