Process Analyst/RPA Developer/IT Support

• Oct 2017 - Present

● Developed bots on RPA platform in the domains of CRM, marketing and sales. Available in the bot store. Experience with all aspects of the SLCM. ● Managing Center of Excellence (CoE) and office network and server infrastructure. Additional responsibilities include tasks such as desktop configuration, hardware and software installation, wi-fi troubleshooting as PeopleShores system admin● Administration of Enterprise Automation Anywhere Control Room (both 11.3 and A2019) ● AA certified Bot trainer. Hosted several training sessions to train internal and partner teams on Bot development proficiency● Video editing for a leading nonprofit as well as for PeopleShores’ corporate video● Web Content Management for an e-commerce client company● Contributing member of the RPA development team and delivery on multiple RPA projects● Primarily use Automation Anywhere.

Intern Student

• Aug 2017 - Oct 2017

Data Analysis Intern

• Jun 2017 - Aug 2017

Analyzed widespread of data throughout a six week Autism Advantage (Neurodiversity) program Presented findings (each week) to high level corporate officials, i.e VPs, Managers, Executives, etc. Analyzed widespread of data throughout a six week Autism Advantage (Neurodiversity) program Presented findings (each week) to high level corporate officials, i.e VPs, Managers, Executives, etc.

Sales Employee

• May 2015 - Nov 2016

● Setup, configuration and maintenance including troubleshooting of point-of-sales (POS) systems, BLogic Server, laptops, and printers● Managing supplier engagements for deliveries and services● Processing all incoming OTC for sale and outgoing expired OTC for proper destruction.

Sales Intern

• Apr 2015 - Apr 2015

● Shelving, removing, and packaging all expired over-the-counter (OTC) pharmaceutical medications for proper destruction.

Student Intern

• Jan 2014 - Mar 2015

Connected Latinas Contra Cancer to a Salesforce.com account Co-designed the database (DB) schema specifically for Latinas Contra Cancer Migrated all Excel file data into the new Salesforce account DB Connected Latinas Contra Cancer to a Salesforce.com account Co-designed the database (DB) schema specifically for Latinas Contra Cancer Migrated all Excel file data into the new Salesforce account DB