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Customer Service Specialist at GIGG Express Inc.- Claim this Profile
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Experience
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GIGG Express Inc.
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Canada
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Truck Transportation
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100 - 200 Employee
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Customer Service Specialist
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Nov 2019 - Present
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Gap
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Spain
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Architecture and Planning
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1 - 100 Employee
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Cashier
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Jul 2018 - Oct 2019
Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases. Resolves customer issues and answers questions. Bags purchases if needed. Processes return transactions. Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register. Enters price changes by referring to price sheets and special sale bulletins. Discounts purchases by redeeming coupons. Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers. Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Provides pricing information by answering questions. Maintains checkout operations by following policies and procedures and reporting needed changes. Maintains a safe and clean working environment by complying with procedures, rules, and regulations. Contributes to team effort by accomplishing related results as needed. Show less
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Levi Strauss & Co.
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Stylish /VM
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Nov 2013 - Oct 2016
Define, design and implement a creative visual merchandising strategy.Create appealing and eye-catching visual displays that lead the customer through the entire store.Produce window displays, signs, interior displays, floor plans and special promotions displays. Identify key messages and set a clear image of the end result. Come up with, revise and present design ideas with assistant merchandisers.Act in alignment to the organization’s culture, products, image and target market Monitor costs and work within budget.Oversee the production and brief staff on arranging displays. Change displays to promote new product launches and reflect festive or seasonal themes.Liaise with suppliers and source elements.Research lifestyle, demographics and design trendsTo help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their needs , provide brand knowledge. Show less
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