Middle QA Engineer

• Aug 2023 - Present

Junior QA Engineer

• Jun 2022 - Aug 2023

Responsibilities:- Extensive experience with 3 social casino projects: Bingo Story, The Price Is Right: Bingo!, and Solitaire: Pet Story.- Proficient in performing various testing types for mobile applications: iOS, Android, and Amazon.- Deep involvement in the development process, from ideation and design to supporting released projects.- Ongoing collaboration with cross-functional teams, including design, development, customer service, and marketing, utilizing Slack and Discord.- Coordinated and directed team members in executing testing procedures and ensuring quality standards were met.- Skilled in working in Fork Git client and Unity Hub.- Created and maintained a variety of test documentation within TestRail and Testmo, including checklists, test cases, plans, and reports.- Created and managed bug reports in Jira and Trello.- Developed manuals for testing game balancing in Confluence.- Conducted battery tests in Docker.- Investigated applications fragility and analyzed optimization strategies. - Excellent planning and time-management skills, essential for meeting deadlines.- Strong communication skills and an ability to provide valuable feedback.- "Rookie Of The Year" award winner (2022). Show less

QA Engineer

• Mar 2022 - May 2022

Responsibilities: - Work with databases within My SQL Workbench and HeidiSQL. - Performed smoke, functional, UX/UI, and regression manual testing of web applications (Frontend / Backend). - Performed API testing within Postman and Swagger. - Created and maintained test documentation: checklists, test cases, plans, and reports. - Created and managed bug reports in Jira. - Strong understanding of engraving process stages from order placement to shipping and customer delivery. - Direct collaboration with developers, business analytics, and product owners within Slack and Zoom. Show less

Technical Support Specialist

• Mar 2021 - Mar 2022

Responsibilities: - Excellent knowledge of 3 top social casino projects: Scatter Slots, Slots Era, and Ark Slots. - Assisted players with solving in-game and technical issues around the world. - Created and managed bug reports in Jira. - Work with the BigQuery tracker system. - Mentored new employees. - Developed manuals for oncoming game features in Confluence. - Ongoing collaboration with other team members to achieve the best product quality within Slack. Responsibilities: - Excellent knowledge of 3 top social casino projects: Scatter Slots, Slots Era, and Ark Slots. - Assisted players with solving in-game and technical issues around the world. - Created and managed bug reports in Jira. - Work with the BigQuery tracker system. - Mentored new employees. - Developed manuals for oncoming game features in Confluence. - Ongoing collaboration with other team members to achieve the best product quality within Slack.

Online Support Specialist

• Sep 2020 - Feb 2021

Responsibilities: - Excellent knowledge of 2 game projects. - Communicated with customers in English: online chats, phone calls, email letters. - Created and managed reports in Jira. - Ongoing collaboration with other team members within Skype. Responsibilities: - Excellent knowledge of 2 game projects. - Communicated with customers in English: online chats, phone calls, email letters. - Created and managed reports in Jira. - Ongoing collaboration with other team members within Skype.