Experience

NIX United

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Officer at NIX

  • Nov 2017 - Present



NIX Ukraine

• IT Services and IT Consulting
• 100 - 200 Employee

• UserCare/Customer Happiness Officer

  • Dec 2017 - Present

  I am a detail-oriented multi-tasker. I have great communication skills and am able to easily adapt to changing circumstances. My goal is to find the best solution for our customers' businesses and make sure they enjoy working with us from the first e-mail till the project release. I can shift readily between the "big picture" and the small-but-crucial details, knowing when to concentrate on each. My responsibilities: - building strong relationships of trust with new and existing customers through open and interactive communication - providing customer service and support via calls, mailing etc. - serving as additional point-of-contact and liaison between clients and the rest of the NIX teams - bug reporting - suggesting effective solutions to customers Show less