Experience

OLVERUM Ltd.

• Supply Chain Manager

  • Mar 2022 - Sep 2023

  London, England, United Kingdom



VILHELM PARFUMERIE

• France
• Cosmetics
• 1 - 100 Employee

• Sales Assistant

  • Oct 2017 - Jan 2022

  London, United Kingdom Represented the company at its concession counter at the iconic Liberty store. Offered excellent customer service. Helped grow brand awareness and achieved sales targets via customer engagement, product knowledge and second to none customer service.



pebble&co

• Advertising Services

• Operations & Production Manager

  • Jan 2018 - Sep 2020

  London, United Kingdom Supported business across its various and diverse activity by undertaking all operations, production management and strategy, leading supply chain management, setting-up and maintaining complex pricing models for each project. Participated in product development and helped identify the most suitable partners for each project. Created, managed, and executed critical paths for multiple projects and was responsible for timely production forecasts, orders and free issue purchasing… Show more Supported business across its various and diverse activity by undertaking all operations, production management and strategy, leading supply chain management, setting-up and maintaining complex pricing models for each project. Participated in product development and helped identify the most suitable partners for each project. Created, managed, and executed critical paths for multiple projects and was responsible for timely production forecasts, orders and free issue purchasing. Coordinated logistics and delivery. 100% achievement of agreed delivery times of finished goods to designated locations. Show less



THE PERFUME STUDIO LIMITED

• Fragrance Stylist & Blending Assistant

  • Jun 2017 - Jun 2018

  London, United Kingdom Blended perfume formulae during the bespoke fragrance creation events and took part in facilitating the Fragrance Bars when booked as a part of corporate or private entertainment programmes. Provided excellent customer service of a very high standard and professionalism, combined with strong work ethics.



N/A

• Wellness and Fitness Services

• Sabbatical Leave

  • Sep 2015 - Oct 2016

  London, United Kingdom Took time off for self-discovery and self-development.



Clive Christian Perfume

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Office Manager

  • Mar 2013 - Aug 2015

  London, United Kingdom Senior management position. Line managed 4 members of staff, responsible for all office operations, building management, facilities strategy, compliance with processes and procedures to ensure business effectiveness and efficiency. Successfully organized and executed business relocation to a Grade II listed premises in Mayfair within the budget and with minimum interruption to business operations and functionality. Streamlined and automated US payroll services and took ownership of the US… Show more Senior management position. Line managed 4 members of staff, responsible for all office operations, building management, facilities strategy, compliance with processes and procedures to ensure business effectiveness and efficiency. Successfully organized and executed business relocation to a Grade II listed premises in Mayfair within the budget and with minimum interruption to business operations and functionality. Streamlined and automated US payroll services and took ownership of the US audit reporting, managed and improved suppliers’ payment procedure using SAGE. Managed budget of £250+k. Key responsibilities and achievements: - Effectively assisted CEO and Managing Director and collaborated with the Company Secretary - Main point of contact for general business inquiries - Organised and co-chaired monthly Office Meetings and annual Sales Conferences (all markets) - Responsible for all aspects of Building (Grade II) and Office management, including building security - Kept and maintained building contents and inventory records for both UK and US office locations - Suggested and implemented interior and office layout for efficient use of space in line with luxury business requirements and aesthetics - Ensured and monitored Health & Safety and Fire security compliance - Directed, streamlined and implemented office policies and procedures by establishing new standards - Maintained office functional efficiency by effective use of office systems, layout planning and equipment procurement - Liaised with external HR consultancy firm on Health & Safety and personnel related matters - Managed staff recruitment, organised and ran new staff inductions to the Company - Managed cheque runs and supervised supplier payments - Processed US payroll for all staff. Acted as main point of contact for annual US payroll and tax audit. - Translated and proof-read product, marketing and training materials from English to Russian

• Operations Coordinator

  • Apr 2012 - Feb 2013

  London, United Kingdom Provided administrative and operational support to Head of Operations, Sales and Finance departments. By showing initiative, undertook product development, took responsibility for daily running of the office, administration and management of global product registration procedure. Improved stock management and forecasting processes, timely and effectively addressed and resolved issues with warehousing, logistics and tempering for international shipments. Key responsibilities and… Show more Provided administrative and operational support to Head of Operations, Sales and Finance departments. By showing initiative, undertook product development, took responsibility for daily running of the office, administration and management of global product registration procedure. Improved stock management and forecasting processes, timely and effectively addressed and resolved issues with warehousing, logistics and tempering for international shipments. Key responsibilities and achievements: - Personal Assistant to Head of Operations and Director of Sales, Middle East - Coordinated and worked on projects alongside Managing Director and Design department - Assisted with daily running of the office - Organised monthly Office Meetings, took and circulated minutes and monitored progress of action points - Provided support and assistance to the Operations and Finance, liaised with Sales and the US Office - Developed and maintained relationships with existing and new suppliers - Was actively and extensively involved in New Product Development - Coordinated and managed product registration procedure in global markets - Monitored bank accounts, receivables and payables, reported on cash flow, coordinated year-end audit. Coordinated and managed cheque runs and reconciled purchase. - Analysed and suggested ways of improvement of standard office and supplier procedures - Took initiative and proactively worked on new projects - Directed and supervised design and manufacture of annual Excellence Awards - Introduced and outlined product quality control and stock management processes



Floris London

• United Kingdom
• Retail
• 1 - 100 Employee

• Account Manager

  • Aug 2011 - Dec 2011

  London, United Kingdom Opened and managed new accounts at John Lewis Stratford and Waitrose Canary Wharf. Coordinated, supervised and executed all sales-related business operations including stock management, visual merchandising, seasonal sales initiatives along with provision of exceptional customer service. Received excellent written and oral customer feedback on provided service and product knowledge. Acted as brand ambassador during Christmas period at Fortnum & Mason. Key responsibilities and… Show more Opened and managed new accounts at John Lewis Stratford and Waitrose Canary Wharf. Coordinated, supervised and executed all sales-related business operations including stock management, visual merchandising, seasonal sales initiatives along with provision of exceptional customer service. Received excellent written and oral customer feedback on provided service and product knowledge. Acted as brand ambassador during Christmas period at Fortnum & Mason. Key responsibilities and achievements: - Received excellent written and oral customer feedback on provided service and product knowledge - Effectively managed stock and designed templates for accurate weekly reporting - Praised by the Management on keeping the product display and the merchandise in perfect condition - Good brand knowledge and trends awareness helped me assist customers effectively and efficiently - Developed and maintained strong and productive business relationships with colleagues and the store management at all levels Show less



Learning and Skills Network

• United Kingdom
• Government Relations Services

• Human Resources Assistant

  • Aug 2007 - Mar 2011

  London, United Kingdom Provided a generalist administrative support to the HR team by dealing with 300 staff members and occasional acquisitions. Efficiently coordinated, administered and managed recruitment processes, payroll, staff benefits, as well as other employee-related processes and procedures. The major achievements were systematic update of the personnel database that enabled introduction of accurate HR reports and transition to the automated payroll submission platform, which increased payroll processing… Show more Provided a generalist administrative support to the HR team by dealing with 300 staff members and occasional acquisitions. Efficiently coordinated, administered and managed recruitment processes, payroll, staff benefits, as well as other employee-related processes and procedures. The major achievements were systematic update of the personnel database that enabled introduction of accurate HR reports and transition to the automated payroll submission platform, which increased payroll processing efficiency and accuracy. Key responsibilities and achievements: - Produced, managed and administered the monthly payroll closure in a timely, accurate and efficient way - Streamlined and improved payroll process by creating a linked interface between two input platforms - In charge of administration and production of all annual reviews (salary changes, pensions and bonuses) - Significant and systematic improvement of the HR database. Acting as a key user for system administration and management. Volunteered for and was trained on custom report writing - Assigned to create and maintain all HR monitoring and tracking systems according to and reflecting current business needs - Effective and efficient management and administration of all recruitment and probation processes - Accurate preparation of all contracts of employment and other HR-related correspondence - Responsible for administration, management and monitoring of all staff benefits, such as pension funds, childcare, Group Life Cover scheme, medical insurance, loans - In charge for HR centralised sickness absence monitoring improvement and administration, progress-chasing monthly reports from managers, collating and analysing absence data - Implemented, analysed and reviewed HR processes and suggested their improvements - Responsible for production and maintenance of the company’s structure charts - Efficient and professional handling of ad-hoc duties and staff enquiries

• Administrator

  • Aug 2006 - Jul 2007

  London, United Kingdom Excelled in providing general administrative support to the Operations team and 450 consultants across the UK and Northern Ireland. Researched, organised and coordinated quarterly networking events that became more attended due to efficiency of planning and logistics. Analysed and improved ways and accuracy of data input and maintenance, monitored and suggested ways of improvement of database functionality, which enabled detailed and complex reporting, based on specific project requirements… Show more Excelled in providing general administrative support to the Operations team and 450 consultants across the UK and Northern Ireland. Researched, organised and coordinated quarterly networking events that became more attended due to efficiency of planning and logistics. Analysed and improved ways and accuracy of data input and maintenance, monitored and suggested ways of improvement of database functionality, which enabled detailed and complex reporting, based on specific project requirements. Key responsibilities and achievements: - Responsible for taking minutes, production of correspondence and documents and their timely distribution - Implemented, maintained and monitored administrative systems - Significantly improved consultants’ programme-related data input and produced reports from customised databases - Advised on improvements to database functionality - Handled all telephone and written enquiries in highly professional and efficient manner - Responsible for quarterly events planning, organisation and administration. Venues, travel and accommodation booking. Assisted with conference materials. - Contributed to projects planning and produced agreed schedules and documentation



Interland Consulting Ltd

• General Business Secretary & Office Manager

  • Nov 2001 - May 2006

  Rethymno, Greece Provided complex project management and secretarial support to all business functions, was responsible for company’s bookkeeping and payroll calculations for staff and contractors. Regularly liaised with clients during all stages of property purchasing, design, construction, as well as advised on, organised and supervised post-delivery maintenance services. Due to proactive approach, positive and friendly attitude, efficiency, timely response and diplomacy when dealing with sensitive issues, I… Show more Provided complex project management and secretarial support to all business functions, was responsible for company’s bookkeeping and payroll calculations for staff and contractors. Regularly liaised with clients during all stages of property purchasing, design, construction, as well as advised on, organised and supervised post-delivery maintenance services. Due to proactive approach, positive and friendly attitude, efficiency, timely response and diplomacy when dealing with sensitive issues, I managed to minimize levels of clients’ dissatisfaction and increased number of customer referrals. Key responsibilities and achievements included: - Provided information about and assisted with all legal procedures and other issues regarding the property purchase - Took on responsibility for timely and accurate production of all Sales and Construction agreements - Efficiently organised, coordinated and supervised ‘Title Deeds’ signing process including interpretation services (Greek – English). Effective liaison with clients’ lawyers and accountants and management of all confidential files and documents. - Responsible for petty cash, cash-flow and accounts management, producing receipts, calculation of commissions and updating of sales and funds transfers records - Monthly payroll administration and management with assistance and under supervision of the company’s Head Accountant - Took ownership for dealing with clients’ issues, problem solving and providing updates on construction progress Show less



Hospitality & Luxury Retail

• United Arab Emirates
• Human Resources Services
• 1 - 100 Employee

• Waitress, Receptionist, Hotel Manager & Sales Consultant (Luxury Retail)

  • May 1996 - Oct 2001

  Rethymno, Greece After immigrating to Greece and during the naturalization period, I had seasonal employment within the Tourism and Hospitality sector. Thanks to intellectual agility and ability to learn quickly with further potential of analysis and improvement to processes, I excelled in a variety of professions and my capability and achievements were acknowledged by fast career progression.