Experience

Confiva

• Slovenia
• Events Services
• 1 - 100 Employee

• International Marketing and Sales Manager

  • May 2021 - Jul 2022

  Ljubljana, Slovenia



ActiveDEMAND

• Canada
• Advertising Services
• 1 - 100 Employee

• Marketing Services Lead

  • Apr 2019 - Jul 2020

  Calgary, Canada Area

• Marketing Support and Services Manager

  • Nov 2018 - Apr 2019

  Calgary, Canada Area

• Customer Support Representative

  • Sep 2017 - Jun 2018

  Calgary, Canada Area Client Support: - Provided technical support to clients - Held client training sessions - Communicated with English- and Spanish-speaking clients via chat, email, and phone to assist with -technical problems. - Assisted clients with varying levels of marketing skills to understand and be successful with ActiveDEMAND software - Built long term relationships with customers. - Delivered weekly Progress reports to the CTO Software Translation: - Translated the… Show more Client Support: - Provided technical support to clients - Held client training sessions - Communicated with English- and Spanish-speaking clients via chat, email, and phone to assist with -technical problems. - Assisted clients with varying levels of marketing skills to understand and be successful with ActiveDEMAND software - Built long term relationships with customers. - Delivered weekly Progress reports to the CTO Software Translation: - Translated the ActiveDEMAND platform User Interface into Spanish Other responsibilities: - Documented solutions for common problems clients face - Created Support articles on ActiveDEMAND website - Worked with Engineering to debug, reproduce, and solve client technical issues that clients encounter - Assisted Digital Services Manager in elaborating and developing Client Appreciation campaign. Became an ActiveDEMAND platform expert. Show less



Moscow Pedagogical State University

• Higher Education
• 1 - 100 Employee

• English, Spanish Interpreter /Office Administrator (International Relations Office)

  • 2011 - 2015

  Москва, Россия - Translated incoming correspondence, distributed among the relevant University departments - Responded incoming calls and inqueries from non Russian-speaking students and colleagues - Assisted in organizing and holding meetings with international colleagues at University - Maintained the office schedule and set appointments - Maintained supply inventory - Worked with archive, verified students’ credentials, issued confirmation letters - Collected and verified documents for… Show more - Translated incoming correspondence, distributed among the relevant University departments - Responded incoming calls and inqueries from non Russian-speaking students and colleagues - Assisted in organizing and holding meetings with international colleagues at University - Maintained the office schedule and set appointments - Maintained supply inventory - Worked with archive, verified students’ credentials, issued confirmation letters - Collected and verified documents for University professors’ trips abroad - Collected and verified documents for students’ international exchange programs Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Spanish/English-Russian interpreter

  • 2009 - 2015

  Personal Spanish/English-Russian Interpreter. Spanish-Russian interpreter for Moscow exhibitions: Moscow International Travel & Tourism Exhibition 2009 Spanish-Russian Interpreter and product presenter at Expocentre: Prodexpo 2013 for Grupo BACO Spanish vine company Prodexpo 2014 Grupo BACO Spanish vine company - Translation (labels, leaflets, etc..); - Advertising products; - Communication with customers and potential exporters and distributors.

• Marketing Assistant during Trade Mission (Grupo Coserex)

  • Jun 2009 - Oct 2009

  Moscow Spanish - Russian interpreter, translator Regional market research/screening Regional customers profiling Search for potential importers, distributors Editing regional market reports: industries’, companies’ and government trends, news, events, activities, developments. Administrative support for communication/organizing meetings with potential distributors/importers Customer interactions: telephone communications, meetings scheduling, trade fair support