Experience

Ashlar-Vellum

• United States
• Software Development
• 1 - 100 Employee

• Order Processing, Customer Service Manager

  • Aug 2016 - Present

  Responsibilities: - order processing; - handle issues or discrepancies with orders; - customer service through email and phone; - maintain product database with product numbers, descriptions, and pricing information, add new products, and assign product numbers; - cooperation with database administrator to improve order processing database; - writing order-processing procedures; - training new stuff. Responsibilities: - order processing; - handle issues or discrepancies with orders; - customer service through email and phone; - maintain product database with product numbers, descriptions, and pricing information, add new products, and assign product numbers; - cooperation with database administrator to improve order processing database; - writing order-processing procedures; - training new stuff.



Forum Bank

• Ukraine
• Banking
• 1 - 100 Employee

• Chief Economist, Pre-Court Work Unit Of Liquidation Procedures Department

  • Mar 2014 - Jun 2016

  Responsibilities:- working with databases and providing various information to the Bank’s units;- conducting the analysis of the credit portfolio in the databases for transferring the credit files to legal department;- the preparation for credit committee issues concerning credit portfolio (written off collaterals, closing the transactions, cancellation of penalties);- the following up the whole process of the transferring the credit file to legal department;- query court execution;- cooperation with bank lawyers on issues concerning the issues of the unit. Show less

• Chief Economist (Risk Manager), Overdue Debt Regulation Unit

  • Aug 2013 - Mar 2014

  Responsibilities:- daily monitoring of overdue debts, credit portfolio analysis;- working with databases and providing various information to the Bank’s units;- preparation of restructuring applications for overdue debts, preparation of documents for submission to the Credit committee, the Management Board of the Bank, with the approval of all services of Main office;- preparation and analysis of information on matters within the competence of the Department;- implementation of maintenance of consolidated financial statements under results of the Bank regional services (repayment of debts, restructuring, assets sales, etc.)- preparation the list of credits for transfer for work to outsourcing collection companies, the list of loans for sale;- analysis of the feasibility, legal grounds for write-off bad debts (cooperating with the Legal Department of the Bank), preparation of documents for submission to the Credit Committee, the Management Board of the Bank to write-off bad debts, and implementation of control over performing of decisions by the responsible services;- preparation of documents for submission to the Credit Committee, Management Board of the Bank regarding sale of individual debts through a factoring companies. Show less

• Head of Maintenance Division Of Non-Performing Assets

  • Sep 2012 - Jul 2013

  Responsibilities: control and coordination of the Division's activity, participation in working out of normative, methodological, expository documents regarding working with retail non-performing assets of the Bank.Goals of Division:- setting up, keeping, filling in, and content in due form the credit files of the non-performing borrowers;- preparation and transferring the credit files to the Legal Department the documentation package which is necessary to transfer credit file to court; - preparation and transferring the credit files to outsourcing collection companies;- the filling the system of enumeration and control of the non-performing loans with the scan copies of documents while transforming loans from performing area into the non-performing area;- maintenance of the operations on the division finances that were collected from non-performing customers; - conducting the restructuring of non-performing assets, the voluntary disposal of collateral and assignment of the debts;- check the collaterals of the non-performing customers;- cooperation with other divisions regarding non-performing credit portfolio;- working with databases and providing various information to the Bank’s units. Show less

• Chief Specialist, Restructuring Division Of Retail Non-Performing Assets

  • Feb 2011 - Sep 2012

  Responsibilities: - coordination the activity of the Division’s units of in regions;- preparation of documents for Credit Committee, approval applications for Bank services, defense the applications for the Credit Committee;- control of performing internal procedures of the Division.



PJSC Universal Bank

• Banking
• 100 - 200 Employee

• Senior Specialist of Hard Collection, Collection Department

  • Feb 2009 - Feb 2011

  Responsibilities: - analysis of Internal Hard Collection group activity;- an analysis of external collection companies’ activity;- cooperation with the external collection companies;- assignment of delinquent customers to Internal Hard Collection, Security, External agencies;- cooperation with business units on delinquent customers;- analysis of the problem loans after assignment to Internal Hard Collection and recommendations on the further work with them for business units- working with databases and providing various information to the Bank’s units. Show less

• Collection and credit portfolio analyst, Consumer Lending Department

  • Aug 2008 - Jan 2009

  Responsibilities:- providing reports and analysis in different aspects of credit portfolio;- an analysis of Consumer Lending credit portfolio: the dynamics of the delinquency and calculation of provisions from the business unit side;- an analysis of NPL (non-performing loans) customers, monitoring them, and submitting them to the NPL committee.

• Senior Specialist (Supervisor), Consumer Lending Department

  • Feb 2008 - Aug 2008

  Obligations:- control of subunit’s activity on analyzed applications and quality of the analyzing the applications;- conducting analysis and taking decisions on consumer loans applications;- training of the credit specialists.

• Specialist of Consumer Lending Department

  • May 2007 - Feb 2008

  Obligations:- analysis and taking decisions on consumer loans applications (auto loans, credit cards, cash loans);- call verification of customers;- calculation of customers solvency;- taking part in working out and writing the procedure on the credit process; - the training of the credit specialists.



ProstoFinance

• Financial Services
• 1 - 100 Employee

• Car Loans Acceptance Specialist

  • Jun 2006 - May 2007

  Responsibilities: - an operative analysis of the borrower and taking the preliminary decision; - acceptance of the final decision after detailed checking of the borrowers' documentation according to the internal procedure; - the control of the formation of a package of documents over the borrower for financing (signing of the sales contract between a motor show and the client, registration of insurances Civil liability policy and KASKO, downpayment settlement and insurance agreements, signing of collateral and loan contracts). Show less



Ukrsotsbank, JSCB

• Credit Expert

  • Oct 2004 - Jun 2006

  Responsibilities: - consultation of clients under programs of providing loans to private entrepreneurs; - the analysis of potential customers financial activity (declared and not declared income); - preparation of the application with the detailed description of the analyzed client for the Credit Committee of the Bank; - support of delivery of the credit to the borrower; - financial and collateral monitoring. Responsibilities: - consultation of clients under programs of providing loans to private entrepreneurs; - the analysis of potential customers financial activity (declared and not declared income); - preparation of the application with the detailed description of the analyzed client for the Credit Committee of the Bank; - support of delivery of the credit to the borrower; - financial and collateral monitoring.