Coordinator of Career Development and Leadership Center

• Dec 2021 - Present

Visa Consultant

• Jan 2020 - Present

Full support to company clients on visa issues (student and tourist visa types to the UK, USA, Ireland, Canada, countries of Schengen area). Working with existing and new clients. Consulting clients on visa processing, documents, filling out forms, checking and uploading documents. Translation of documents from Russian to English and from English to Russian. Preparation of motivation letters for clients' visa applications. Communication with visa centers and consulates. Tracking up-to-date information on visa processing. Show less

• Aug 2018 - Nov 2019

Prepared souvenir and printed materials of the company, promotional products (catalogs, brochures, postcards, leaflets, banners, roll-UPS) for the company's events.Cooperated with contractors (copywriter, design studios, printing houses).Planned and controlled marketing expenses.Market research, competitor and trends analysis.Organised and conducted educational fairs of the company.Worked with marketing team to create, deploy and optimize effective campaigns.

• Apr 2017 - Nov 2019

Provided full support to company clients on visa issues (student and tourist visa types to the UK, USA, Ireland, Canada, Switzerland, countries of Schengen area).Consulted clients on visa processing, documents, filled out forms, uploaded documents.Translated documents from Russian to English and from English to Russian.Prepared motivation letters for clients ' visa applications.Communicated with visa centers and embassies.Research visa requirements for embassies and visa centres Show less

Travel Specialist

• Jul 2014 - Aug 2016

Coordinated transportation, accommodations, and itineraries for domestic and international trips for clients based on client’s needs, budgets, and expectations. Arranged travel accommodations for groups, couples, executives and special needs clients. Educated clients on travel requirements for their destinations, including visas, vaccinations, passports, and customs. Booked all types of tickets and hotels. Assisted in the processing of visa support for various countries (USA, UK, Australia, Canada, countries of Schengen area). Network with representatives of hotel chains, airlines, tourist attractions, and other destinations to create good deals. Responded to clients' questions, issues, and complaints and found appropriate solutions when needed. Provided exemplary customer service to new and existing clients, which helped build lasting relationships. Prepared materials for print advertisements (catalogs, booklets, leaflets). Managed social media accounts. Show less

Sales specialist

• Aug 2012 - Jan 2014

Worked with existing clients base and new customers (telephone conversations, mail correspondence, personal meetings); Presented advertising campaigns to clients for approval or adjustment. Helped customers in determining design and layout of sold ads. Developed strong relationships with customers. Created and proposed effective sales presentations and commercial offers. Planned and coordinated of advertising campaigns. Conducted market research to attract new clients. Used cold calling to reach out to business owners needing new advertising products and services. Prepared supporting documentation. Show less