Experience

Aerocandia Aviation Services

• Greece
• Aviation & Aerospace
• 1 - 100 Employee

• Commercial Manager Part 147 at AEROCANDIA AVIATION SERVICES

  • Apr 2022 - Present

  Manage client relationships, identifying opportunities for new contracts. Analyze data and create reports to identify areas of business growth. Monitor local and federal regulations. Bid on new projects and negotiate contract terms. Recognising and developing key channels to market to achieve sales objectives. Responding to all inbound enquiries, across all B2C campaigns, with a strong focus on delivering exceptional customer service. Responsible for relevant contract issuance across all programmes. Collation of required enrolment paperwork to meet regulatory requirements. Working closely with the company’s recruitment and marketing team, ensuring commercial objectives are achieved. Ensuring that sales related key performance objectives are implemented and achieved through monthly KPI reporting. Providing market feedback to assist with the development of individual products and programmes. Presenting ideas and solutions to maximize our client database and the traffic of prospective students . Supporting sales team meetings with potential clients in business meetings. Putting together bids to win new business. Negotiating and agreeing contracts. Strategically expanding, preserving or improving company procedures, standards or policies. Show less



JETSTREAM Aviation Academy

• Greece
• Airlines and Aviation
• 1 - 100 Employee

• Sales Manager

  • Nov 2020 - Mar 2022

  Recognising and developing key channels to market to achieve sales objectives. Responding to all inbound enquiries, across all B2C campaigns, with a strong focus on delivering exceptional customer service. Responsible for relevant contract issuance across all programmes. Collation of required enrolment paperwork to meet regulatory requirements. Working closely with the company’s recruitment and marketing team, ensuring commercial objectives are achieved. Ensuring that sales related key performance objectives are implemented and achieved through monthly KPI reporting. Providing market feedback to assist with the development of individual products and programmes. Presenting ideas and solutions to maximize our client database and the traffic of prospective students . Supporting sales team meetings with potential clients in business meetings. Motivating the sales team to get out the maximum effort and outcome from them Build Solid history for the academy in terms of (Sales figures, Quantity of students per each quarter, challenges, the market variations, growth opportunities) Show less



Closed

• Greece
• Airlines and Aviation
• 1 - 100 Employee

• Sales Manager and Personal Assistant to the CEO

  • Sep 2015 - Nov 2020

  • Responsible for Wet lease agreements (ACMI) between other airlines, B2B; • Responsible for long and short Charter agreement(s) between the airline and tour operators; • Identify and utilize business development opportunities; • Build, establish and maintain relationships with key accounts to support the growth-oriented strategy of the company; • Negotiate and establish commercial contracts and agreements in line with the company’s objectives with current and new Commercial Accounts; • Work on project reconciliations, follow contractual obligations of key accounts and perform other commercial tasks. Show less



Skygreece Airlines

• Reservations Manager

  • Mar 2015 - Aug 2015

  Responsible for the organization of call center for customers and travel agents. • Booking administration: receiving, registering and solving the booking requests by phone, e-mail or fax; • Contracts and offers negotiation in tight collaboration with the Sales Dept; • Verifying the monthly payment sheets regarding the commissions to agencies, online booking systems and their confirmation to the Accounting Department; • Trainer for reservation & Ticketing Counter Assistants for all Branches; • Risk management; • Dealing with reschedule, cancellation, diversions AOG; • Cooperation with other departments such as Finance, Commercial and Ground Operations; • Liaison with Handlers through all Network; • Participating meetings with the highest management; • Cooperation with H1(Hahn Air) Ticketing Service Providers. Show less



TAL Aviation Group

• Israel
• Airlines and Aviation
• 1 - 100 Employee

• Reservation Ticketing

  • Jan 2015 - Mar 2015

  Responsible for all fares for AIR CANADA (marine fares , coorporate accounts, promotional fares) Responsible for all fares for AIR CANADA (marine fares , coorporate accounts, promotional fares)



Cyprus Airways

• Airlines and Aviation
• 200 - 300 Employee

• Senior Direct Sales Coordinator & Revenue Account

  • Apr 2010 - Mar 2014

  Responsible for Town Offices Direct Sales, Ticketing & Reservation, Customer Service / Call Center Supervision and GSAs. Liaising with Goldair Ground handling Management and Supervisors. BSP / Direct Sales Revenue and Reporting, Refunds Authorizations and Travel Agents Reconciliations. Responsible for Town Offices Direct Sales, Ticketing & Reservation, Customer Service / Call Center Supervision and GSAs. Liaising with Goldair Ground handling Management and Supervisors. BSP / Direct Sales Revenue and Reporting, Refunds Authorizations and Travel Agents Reconciliations.



Cyprus Airways

• Airlines and Aviation
• 200 - 300 Employee

• Senior Direct Sales Coordinator & Airport Ticketing Supervisor

  • 2005 - 2010

  Greece Ticketing Offices Coordination.Travel Agents Coordination,Marine FaresTicketing Sales Reports.Greek Station Trainer on Ticketing and Reservations booking functions and Pricing.Call Center Setup.

• Senior Ticketing & Reservation Agent

  • 1994 - 2005

  Maintained communications with multiple airlines. Town Office ticketing and Reservation, packages and specialized tours. Monitored incoming schedule changes and updates for all Greek air travel. Ticketing Sales Reports.Responsible for updating Sales and Group Desk team the proper airline procedures and policies as well as booking air itineraries to meet the Travel Agents / Clients needs. (Interline Agreements, Code Share agreements, Refunds etc)

• Reservation Clerk

  • 1988 - 1994

  Airline Reservations, information’s for schedule changes and updates for all air travel.Assisted in sales / Group Department and ticketing.