Technical Support Engineer

• Oct 2013 - Present

Responsible for supporting the PTFS ArchivalWare products in a variety of ways to include project management, deployments, release testing, debugging and help desk. Responsibilities: • Assisting customer with installations, data migrations, database configuration, server profiles and networking setup. • Providing application support to customers remotely and/or onsite as needed. Research, debug and resolve application, user and deployment issues. • Attending customer/project meetings to prepare for a new installations and deployments. • Providing hands-on training to customers. • Creating solutions for customers to include scripts for data migration or other utilities as needed, and backup, High-Availability and Disaster Recovery. • Leading or assisting in obtaining system and application accreditation of PTFS products and installations. As a lead of PTFS System Test responsible for • Management of PTFS ArchivalWare products OA process • Providing strategic input to product management • Assisting with the road maps As a project manager responsible for: • Defining the scope of the project in collaboration with senior management; • Creating a detailed work plan using the Agile technology; • Developing a schedule for project completion that effectively allocates the resources; • Managing the application development by controlling that the project deliverables are on time, within budget and at the required level of quality; • Monitoring all budgeted project expenditures.

Senior Application Developer/ Business Analyst

• Jun 2007 - Sep 2013

Supporting the DOE Energy Efficiency and Renewable Energy (EERE) contract of the Compliance Tracking System (CTS) application development using the Agile Application Development approach. Core Technologies: .Net C#, IIS 7, ASP .net 3.5, MS SQL Server 2008, TestComplete 8.0, JIRA, Agile Application Lifecycle Management. Responsibilities include, but not limited to • Participation in functional requirements gathering, analysis and prioritization; • Participated in groundwork of project plans and user acceptance testing; • Application design and development; • Assisted in continuous improvement efforts to enhance system performance and to provide enhanced functionality; • Creation of test plans and test cases based on the functional requirements; • Managing system testing and preserving testing documentation.

Applications Support and Maintenance Team Lead

• 2003 - 2010

Acted as team lead for NNSA Applications Support and Maintenance Team. • Coordinated and facilitated team communication with the client to extract and analyze business and functional requirements. Proposed software methodologies, and documented business processes. • Responsible for analysis, design, development, test, and deployment of new software applications • Facilitated and lead support for DOE NNSA web and client/server applications, internet and intranet web sites, and databases • Coordinated and managed development team - performed estimates, prioritized and assigned work, scheduled tasks/projects to assure timely delivery and customer satisfaction on multiple efforts. • Provided project management support and documentation for the NNSA HQ Technology Enhancement Project (ITEP) and Hummingbird Document Management Software Upgrade Project

Owner

• 2002 - 2008

KS Plus, Inc. had contract with the NIH Office of Education for development and support of the Continuing Medical Education Website (http://www.cme.nih.gov). CME website utilizes functionality of tracking and reporting NIH physicians’ educational credits. KS Plus, Inc. had contract with the NIH Office of Education for development and support of the Continuing Medical Education Website (http://www.cme.nih.gov). CME website utilizes functionality of tracking and reporting NIH physicians’ educational credits.

Principal Programmer/Analyst

• Aug 2003 - May 2007

Worked as a part of the team supporting DOE NNSA contract. Worked as a part of the team supporting DOE NNSA contract.

Senior Software Developer

• Feb 2003 - Aug 2003

As a team leader on the HIPAA Compliance implementation for DC government played key role for development and support of HIPAA Compliance ePartner application. System allowed automating training process, to archive and share documents, to log disclosure of private health information to certain parties. As a team leader on the HIPAA Compliance implementation for DC government played key role for development and support of HIPAA Compliance ePartner application. System allowed automating training process, to archive and share documents, to log disclosure of private health information to certain parties.

Senior Professional Services Engineer

• Jul 2001 - Aug 2002

- Support of existing customers of the Lexign Suite software - Proposals writing for the USDA National Agricultural Statistics Service - Development and support of the following custom applications on the top Lexign Webforms software. - Support of existing customers of the Lexign Suite software - Proposals writing for the USDA National Agricultural Statistics Service - Development and support of the following custom applications on the top Lexign Webforms software.

Senior Software Developer

• May 2000 - Jul 2001

- Customization and support of the thinkXML2000 software for the existing clients. - Presentations of the thinkXML2000 to the potential clients - Creating pilot applications on the top of thinkXML2000 product - Customization and support of the thinkXML2000 software for the existing clients. - Presentations of the thinkXML2000 to the potential clients - Creating pilot applications on the top of thinkXML2000 product

Senior Consultant

• Nov 1998 - May 2000

Developed and designed multiple web and non-web based database applications that enhanced the internal infrastructures and business interactions of CIBER, Inc. clients. Developed and designed multiple web and non-web based database applications that enhanced the internal infrastructures and business interactions of CIBER, Inc. clients.

Senior Programmer/Analyst

• May 1997 - Nov 1998

Worked as a team leader on the Electronic Travel Voucher Processing System (ETVPS) for FDIC. ETVPS allows users to prepare and process travel documents (authorizations and vouchers) using laptop/desktop computers that connected to FDIC network. Worked as a team leader on the Electronic Travel Voucher Processing System (ETVPS) for FDIC. ETVPS allows users to prepare and process travel documents (authorizations and vouchers) using laptop/desktop computers that connected to FDIC network.

Programmer/Analyst

• Jun 1996 - May 1997

Designed and developed modules for the Federal Deposit Insurance Corporation (FDIC) Safety and Soundness Examination System (GENESYS). The design was done in accordance with the guidelines of FDIC System Development Life Cycle. Personally responsible for object oriented architectural design, implementation of Graphical Performance Data and User Preferences Data modules in Visual Basic 4.0, MS Access 7.0 using third party custom controls by Visual Components, Inc. (Formula One 3.1, First Impression 2.0).

Senior System Programmer

• Mar 1983 - Sep 1989