Olga Siroklyn
Operations & Project Manager at ADV+- Claim this Profile
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English Professional working proficiency
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Russian Native or bilingual proficiency
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Ukrainian Native or bilingual proficiency
Topline Score
Bio
RESVIN S.
A very vigorous and visionary Professional who knows how to co-ordinate assignments and the work-force she deals with. Olga has provided great leadership and it has been a real pleasure to be professionally associated with a consummate professional like Olga! I highly recommend Olga, and if you ever get a chance to work with her you will know what I mean.
Kamelia Allow
Olga is one of the most delightful people I had the pleasure of working with. Not only did she have a unique ability to keep the business organized and task completed on schedule, but her constant communication helped lift our spirits in challenging situations. Her empathy fostered a comforting work environment. I highly recommend working with Olga.
FIRAS ARAFEH
We previously worked together, I liked her work because she is a highly focused person and her constant follow-up to pending matters. Olga has a team spirit, adapts to all working conditions, and she is able to work under pressure. Best wishes for her career
RESVIN S.
A very vigorous and visionary Professional who knows how to co-ordinate assignments and the work-force she deals with. Olga has provided great leadership and it has been a real pleasure to be professionally associated with a consummate professional like Olga! I highly recommend Olga, and if you ever get a chance to work with her you will know what I mean.
Kamelia Allow
Olga is one of the most delightful people I had the pleasure of working with. Not only did she have a unique ability to keep the business organized and task completed on schedule, but her constant communication helped lift our spirits in challenging situations. Her empathy fostered a comforting work environment. I highly recommend working with Olga.
FIRAS ARAFEH
We previously worked together, I liked her work because she is a highly focused person and her constant follow-up to pending matters. Olga has a team spirit, adapts to all working conditions, and she is able to work under pressure. Best wishes for her career
RESVIN S.
A very vigorous and visionary Professional who knows how to co-ordinate assignments and the work-force she deals with. Olga has provided great leadership and it has been a real pleasure to be professionally associated with a consummate professional like Olga! I highly recommend Olga, and if you ever get a chance to work with her you will know what I mean.
Kamelia Allow
Olga is one of the most delightful people I had the pleasure of working with. Not only did she have a unique ability to keep the business organized and task completed on schedule, but her constant communication helped lift our spirits in challenging situations. Her empathy fostered a comforting work environment. I highly recommend working with Olga.
FIRAS ARAFEH
We previously worked together, I liked her work because she is a highly focused person and her constant follow-up to pending matters. Olga has a team spirit, adapts to all working conditions, and she is able to work under pressure. Best wishes for her career
RESVIN S.
A very vigorous and visionary Professional who knows how to co-ordinate assignments and the work-force she deals with. Olga has provided great leadership and it has been a real pleasure to be professionally associated with a consummate professional like Olga! I highly recommend Olga, and if you ever get a chance to work with her you will know what I mean.
Kamelia Allow
Olga is one of the most delightful people I had the pleasure of working with. Not only did she have a unique ability to keep the business organized and task completed on schedule, but her constant communication helped lift our spirits in challenging situations. Her empathy fostered a comforting work environment. I highly recommend working with Olga.
FIRAS ARAFEH
We previously worked together, I liked her work because she is a highly focused person and her constant follow-up to pending matters. Olga has a team spirit, adapts to all working conditions, and she is able to work under pressure. Best wishes for her career
Credentials
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Certified Project Manager (CPM)
Teleport, Genius.SpaceAug, 2022- Nov, 2024 -
Microsoft Excel 2019/365
Earn and ExcelJul, 2021- Nov, 2024 -
Become an Administrative Professional
LinkedIn Learning ⋅ Course CertificateMay, 2021- Nov, 2024 -
Administrative Human Resources
SHRMJan, 2021- Nov, 2024 -
Event Planning Foundations
NASBAJan, 2021- Nov, 2024 -
Writing Email
Quality Assurance Advisory ServicesJan, 2021- Nov, 2024 -
Executive Personal Assistant (PA)
NADIA Training InstituteApr, 2020- Nov, 2024
Experience
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adv+
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United Arab Emirates
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Recreational Facilities
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1 - 100 Employee
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Operations & Project Manager
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Aug 2022 - Present
As an Operations and Project Manager at ADV+, I lead cross-functional teams and oversee projects from start to finish, ensuring successful delivery on time. I also keep a watchful eye on day-to-day operations, streamlining processes and coordinating resources to optimize efficiency. Working with a talented team is one of the most rewarding aspects of my job, and I enjoy providing guidance and support to help them grow and succeed. Selected Contributions: • Improving workflow by implementing process improvements, such as streamlining order fulfillment, returns management, and customer service inquiries to ensure members receive a seamless experience. • Leading and motivating a team of operations staff to achieve organizational goals, such as improving on-time delivery rates, reducing member complaints, and enhancing member satisfaction. • Analyzing operational data and identifying opportunities for improvement, such as optimizing the allocation of resources to meet the demand for different membership tiers and enhancing member retention rates. Show less
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Bowarr Management Ltd
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United Arab Emirates
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Business Consulting and Services
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Executive Personal Assistant to Founder/CEO
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May 2021 - Aug 2022
Providing high-level administrative support for Founder / CEO and staff members. I am responsible for organizing the day-to-day activities of the company owner. Assisting in operational functions of the business. I am handling general office work and managing specific executive operations in an organized manner. Selected Contributions: • Providing a full range of support services to the CEO that included calendar management, travel arrangements, reports, and prepared requisite materials daily. • Conducting research to prepare, gather and proof briefing marketing materials • Responding swiftly to CEO requests for information by liaising with other internal teams to gather inputs. • Coordinated daily customer service operations such as orders, and payments. • Managed information flow in a timely and accurate manner while utilizing various software, including word processing, spreadsheets, and presentation software, ensuring the security of data and efficiency of database management. Show less
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Unique Hospitality Facilities Management
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Dubai, United Arab Emirates
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Reservations Manager at Solitaire NC
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Feb 2017 - Mar 2021
I was assigned tasks, reviewed arrival reports, predicted occupancy degrees, implemented procedures, paid special attention to VIP guests, and maintained relationships with clients. I optimized reporting excel documentation and as a result, saved processing time. This “all in one” daily report gave management full information. Every day I planned and organized the work of the team. Selected Contributions: • Preparation of reservation lists. Information gathering for reservations. • Create daily and monthly reports. • Management of guest reservations. • Guest/client information. Provided outstanding customer service. • Organize team members’ duties. Scheduling staff rotas. Show less
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Sofitel
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France
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Hospitality
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700 & Above Employee
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Customer Service Executive at LUA - Sofitel Dubai The Palm Resort & Spa
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Oct 2015 - Nov 2016
I established and monitored customer service provided by the team, identifying areas of improvement, specifying individual metrics, responding to queries in a timely manner, identifying tasks that are critical for customer satisfaction, and managing the team of customer care representatives. Selected Contributions: • Communicated with customers who have escalated issues to determine the beneficial resolution and ensure timely follow-up to verify that complaints have been addressed and satisfied. • Collaborated with colleagues to determine areas for improvement, review departmental performance, and develop ideas for better service to customers. • Collected of information for reservations, organized and prioritize reservations to accommodate customers. • Arranged special events. As a result I coordinated restaurant activities and provide fast and high-level customer service. Created a decent database. Show less
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Webtrans Logistic
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Ukraine
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Transport Logistician
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Sep 2014 - Sep 2015
I was responsible for streamlining inbound & outbound freight, shipper & carrier communication, problem-solving, and order management. Selected Contributions: • I worked with transport companies for conclusions of contracts. • Daily planning of shipments, cost calculation, selection of vehicles, organized delivery product. • Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution. • Responsible for organizing international and multinational transportation and preparing a package of documents for customs clearance and working invoices. • Formed the database for customers and carriers. As a result, I have brought over 20 regulars to the company in one year. Show less
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Education
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2009 - 2014
The Ukrainian Academy of Customs
Master's degree, Transport systems
Community
