Experience

University of Europe for Applied Sciences

• Germany
• Higher Education
• 100 - 200 Employee

• Regional Manager

  • Jan 2023 - Present



Skillbox

• Russian Federation
• E-Learning Providers
• 400 - 500 Employee

• Head of Sales

  • May 2022 - Dec 2022

  Leading a team of 11 sales managers to boost student recruitment numbers to online English courses across Russia, CIS and Eastern European markets.
  
  - Grew company monthly revenue from $Xm to $1,7Xm from May 2022 to October 2022 in times of falling economy and financial sanctions (with the total fall of 15% among EdTech providers on the local market in the period mentioned);
  
  - Completely restructured the pipeline and CRM processes, created a new script for telesales, led a set of sales trainings to the team, which resulted in 40% monthly revenue growth;
  
  - closely collaborated with marketing and product teams to ensure students got exactly what they are offered at every stage of the customer journey and the educational provider meets or exceeds their expectations, which increased customer satisfaction rate by 20% and boosted further sales;
  
  - started to develop an agent network to diversify revenue streams. Show less



Students International

• Russian Federation
• Education Management
• 1 - 100 Employee

• Head of Sales and Marketing (UK & Europe)

  • Apr 2010 - Apr 2022

  - Formed business development strategy, choosing new destinations and educational institutions in the EU to supplement our portfolio as student recruitment agency, expanded partner network by signing 150+ new agreements with European universities and other education institutions;- Designed marketing and sales plan for key partner education providers through constant negotiation with them to conquer CIS market, ensuring growth in student numbers from our region on a yearly basis. Most successful cases include 20 times rise in student numbers in 2012-2013 and maintaining this benchmark over 7 consecutive years; agency commission rise by 5-10% due to steady growth and reaching yearly targets;- Managed all aspects of partners’ promotion in our region: implemented joint marketing campaigns, carried out marketing activities online and offline: digital marketing, webinars, presentations, fairs. Prepared marketing materials (copy, video for the website, brochures and leaflets, communicated with designers);- Performed all strategic planning and forecasting for CIS region;- Expanded the network of partner sub-agents in CIS (mainly, Kazakhstan, Azerbaijan, Latvia, Belarus), which resulted in yearly revenue growth of the department from $Xm to $2Xm in 2 years time;- Formed, mentored and trained the team ensuring high readiness in our partner schools and universities courses and sound awareness of sales techniques;- Performed direct sales while doing fairs and presentations, along with telesales and face-to-face consultations. Show less

• Sales manager (educational programmes)

  • Feb 2007 - Apr 2010

  - performed 250 sales of educational services and programmes per year (with the target 100-150);- consulted clients on higher education options worldwide ;- prepared and submitted applications to European universities and schools;- provided student visa support to the UK and EU countries- communicated with clients, 44 regional offices and 200+ foreign partners ;- public speaking during conferences, webinars, fairs as educational expert.



FLARUS. Translation bureau

• Translator

  • Jan 2004 - Sep 2005

  Written translation English - Russian, French - Russian Written translation English - Russian, French - Russian



Udmurt State University

• Higher Education
• 1 - 100 Employee

• Assistant, interpreter at the International Office

  • Jan 2004 - Jun 2005