Experience

Glover International Trucks Ltd. / Glover Idealease

• Canada
• Wholesale
• 1 - 100 Employee

• Assistant Parts purchaser

  • Jan 2023 - Present



Sklo.ua

• Project manager | Content manager

  • Sep 2021 - Dec 2021

  Website developer and graphic design team lead building layouts for review and implementation, Updated existing web site to enhance sales for industrial glass manufacturing company. Writing texts, creating a page layout; Photoshop; ‘go live’ website tester.

• B2C & B2B Sals manager

  • Mar 2021 - Dec 2021

  Sales: 1. Receiving incoming calls, determining the customer's needs; 2. Introduction of negotiations, sale of goods, conclusion of contracts; 3. Preparation of a commercial offer; 4. CRM management; Sales managers administration: 1. Check CRM, if sales manager don’t fill in CRM properly, provide some mesours; 2. Analyze sales managers calls; 3. Prepare reports and instructions.



glem.com.ua

• Kyiv, Kyiv City, Ukraine

• Retail Sales Specialist

  • Sep 2020 - Dec 2021

  1. Provide sales, communicate with suppliers, make orders, provide returns. 2. Creating New eds, product cards; 3. Update existing pages, update data; 4. Provide excellent customer service. 5. SMM marketing 1. Provide sales, communicate with suppliers, make orders, provide returns. 2. Creating New eds, product cards; 3. Update existing pages, update data; 4. Provide excellent customer service. 5. SMM marketing



Panasonic Ukraine LLC

• Kyiv, Kyiv City, Ukraine

• Business Operations Specialist

  • May 2017 - Feb 2021

  Administrative and operational activities: - Coordinated with outside vendors: processed requests, subsequent support, provided monthly payments, provided trainings, built strong relationships with partners. - Prepared cost report, build the forecast budgets. - Provide accounts payable support, payroll. - Analyzed various projects for its perspective attractiveness. - Conducted research and analyzed big amount of information. Document flow: - Preparation of documents:… Show more Administrative and operational activities: - Coordinated with outside vendors: processed requests, subsequent support, provided monthly payments, provided trainings, built strong relationships with partners. - Prepared cost report, build the forecast budgets. - Provide accounts payable support, payroll. - Analyzed various projects for its perspective attractiveness. - Conducted research and analyzed big amount of information. Document flow: - Preparation of documents: contracts, delivery acceptance statements, invoices, cooperation procedures, warranty cards to send out to the vendors. - Preparation and analysis of monthly reports, KPIs, planning for the month, year. Events: - Carried out all event planning for meetings, conferences, seminars, business trips etc. 1. booking hotels, tickets and other related travelling arrangements 2. organization of catering, lunches, dinners, ordering restaurants and compiling menus; 3. ordering the decor, tours, musicians, dancers for events; BTL and ATL Marketing: - Purchase and manufacture of goods to order: lightboxes, banners, uniforms, posters, catalogs, etc. - Coordination of the PASS Premium project - development of the network of Premium service centers - to improve customer service: 1. creating the concept of the PASS Premium Service Center, working with a designer and visualizer. Coordination of the project with the management and partners; 2. signing and approval of the contract, making payments; 3. control of repairs within the specified period in accordance with the developed project; 4. organization of the grand opening; Show less Administrative and operational activities: - Coordinated with outside vendors: processed requests, subsequent support, provided monthly payments, provided trainings, built strong relationships with partners. - Prepared cost report, build the forecast budgets. - Provide accounts payable support, payroll. - Analyzed various projects for its perspective attractiveness. - Conducted research and analyzed big amount of information. Document flow: - Preparation of documents:… Show more Administrative and operational activities: - Coordinated with outside vendors: processed requests, subsequent support, provided monthly payments, provided trainings, built strong relationships with partners. - Prepared cost report, build the forecast budgets. - Provide accounts payable support, payroll. - Analyzed various projects for its perspective attractiveness. - Conducted research and analyzed big amount of information. Document flow: - Preparation of documents: contracts, delivery acceptance statements, invoices, cooperation procedures, warranty cards to send out to the vendors. - Preparation and analysis of monthly reports, KPIs, planning for the month, year. Events: - Carried out all event planning for meetings, conferences, seminars, business trips etc. 1. booking hotels, tickets and other related travelling arrangements 2. organization of catering, lunches, dinners, ordering restaurants and compiling menus; 3. ordering the decor, tours, musicians, dancers for events; BTL and ATL Marketing: - Purchase and manufacture of goods to order: lightboxes, banners, uniforms, posters, catalogs, etc. - Coordination of the PASS Premium project - development of the network of Premium service centers - to improve customer service: 1. creating the concept of the PASS Premium Service Center, working with a designer and visualizer. Coordination of the project with the management and partners; 2. signing and approval of the contract, making payments; 3. control of repairs within the specified period in accordance with the developed project; 4. organization of the grand opening; Show less



Abplanalp Ukraine SC

• Ukraine
• Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Manager

  • Jan 2014 - Apr 2017

  1. Supervise and co-ordinate activities of workers (6 engineers); 2. Establish work schedules; 3. Compile data, statistics and other information; 4. Prepared contracts, invoice and other documents; 5. Saling post warranty service; 6. Purchasing tools, spare parts etc. 7. Participate in seminars and exhibitions; 1. Supervise and co-ordinate activities of workers (6 engineers); 2. Establish work schedules; 3. Compile data, statistics and other information; 4. Prepared contracts, invoice and other documents; 5. Saling post warranty service; 6. Purchasing tools, spare parts etc. 7. Participate in seminars and exhibitions;



Self employed Frol

• Kyiv, Kyiv City, Ukraine

• B2C Retail sales manager

  • Jan 2012 - Dec 2013

  1. Store Management in retailer, B2C Sales; 2. Plan, organize, direct, control and evaluate daily operations; 3. Interview, hire and provide training for staff; 4. SMM marketing and BTL marketing; 5. Provide customer service. 1. Store Management in retailer, B2C Sales; 2. Plan, organize, direct, control and evaluate daily operations; 3. Interview, hire and provide training for staff; 4. SMM marketing and BTL marketing; 5. Provide customer service.