Olena Zvir

Quality Control Specialist at Victor
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA
Languages
  • Russian Full professional proficiency
  • Ukrainian Native or bilingual proficiency
  • English Professional working proficiency
  • Polish Elementary proficiency

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Bio

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Experience

  • Victor
    • United Kingdom
    • Airlines and Aviation
    • 1 - 100 Employee
    • Quality Control Specialist
      • Jan 2019 - Present

  • Research Assistances
    • Customer Service Representative
      • Dec 2014 - Dec 2018

      • Collecting and analyzing users' requirements • Troubleshooting tasks and cases reported by clients • Leading shift • Teaching new members and creating documentation • Providing operational support for staff • Conducting tech research • Collecting and analyzing users' requirements • Troubleshooting tasks and cases reported by clients • Leading shift • Teaching new members and creating documentation • Providing operational support for staff • Conducting tech research

  • Softwarium
    • Kyiv
    • Quality Assurance
      • Sep 2016 - Aug 2018

      • Technical writing, describing the new functionality of the application and user manual; • Gathering, reviewing and analyzing requirements; • Creating test documentation (test plan, test cases, bug reports); • Functional testing of Android, iOS and Web version of an application; • Daily communication with QA department on customer’s side. • Technical writing, describing the new functionality of the application and user manual; • Gathering, reviewing and analyzing requirements; • Creating test documentation (test plan, test cases, bug reports); • Functional testing of Android, iOS and Web version of an application; • Daily communication with QA department on customer’s side.

  • SCHULZ brewing equipment
    • Ukraine
    • Mechanical Or Industrial Engineering
    • Event Manager
      • Sep 2014 - Dec 2014

      • Writing of press releases; • Creation of promo video; • Event planning and organization; • Writing of press releases; • Post-event analysis. • Writing of press releases; • Creation of promo video; • Event planning and organization; • Writing of press releases; • Post-event analysis.

  • Television TV-4
    • Ternopil Region, Ukraine
    • Trainee
      • Apr 2014 - May 2014

      • Writing commercial offers • Analysis of target audience • Developing market research • Search for non-standard TV advertising • Creation of presentations • Writing commercial offers • Analysis of target audience • Developing market research • Search for non-standard TV advertising • Creation of presentations

Education

  • Ostroh Academy National University
    Master's degree, Documentary Production/Public Relations
    2009 - 2014

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