Customer Services Technician

• Apr 2023 - Present

Computer Hardware Technician

• Mar 2020 - Oct 2022

• Evaluated computer hardware and peripherals needs and created purchase orders • Optimized and upgraded the company’s computer hardware, built custom PC configurations using knowledge of the latest PC hardware which sped up and made the work process more comfortable • Installed and maintained Microsoft Windows operating systems, Microsoft Office, Libre Office, Adobe products, and other software • Installed and configured Windows Subsystem for Linux (WSL) with Ubuntu OS to work with VS Code • Installed various Wi-Fi routers (Wi-Fi 5, Wi-Fi 6), LAN switches, laid UTP, FTP (CAT5/5e, CAT6), RG59, RG6 cables with terminating specified and other cables with RJ45, RJ11, and other connectors • Connected and set up office VoIP phones and various All-in-One printers for LAN and wireless use with computers and smartphones • Configured and successfully implemented stable mesh Wi-Fi networks • Adapted a paper-less approach and trained colleagues in order to transfer office work to cloud-based solutions (Google Workspace) and work remotely during COVID lockdown period Show less

Full Stack React Developer

• Feb 2020 - Oct 2022

• Successfully implemented stable React components• Upgraded application into Single Page Application with React-Router to reduce website loading time• Applied Tailwind CSS to improve website responsiveness and reduce the amount and size of CSS

Photographer, Videographer

• Feb 2016 - Feb 2020

• Successfully passed microstock exams and regularly submitted photos and videos to microstockagencies with up to 90% acceptance rate• Established long-term working relationships with clients, achieved about 30% returning customerrate• Obtained a deep knowledge of photography and videography gear

Editor In Chief, eSports

• Dec 2014 - Feb 2016

• Managed a team of three news writers to create an interesting and well-timed publication for website visitors • Developed and implemented publication plan, organized and evenly spread publications to keep readers engaged for the whole day • Inspired company's employees to write articles and reviews based on their own opinions, created a source of unique materials for the website • Managed a team of three news writers to create an interesting and well-timed publication for website visitors • Developed and implemented publication plan, organized and evenly spread publications to keep readers engaged for the whole day • Inspired company's employees to write articles and reviews based on their own opinions, created a source of unique materials for the website

eSports manager

• May 2012 - Feb 2013

• Promoted from a copywriter to a discipline manager in a year • Gained invaluable experience in news writing, social media management, sportscasting and team management • Revamped discipline's news section and created a healthy news flow • Constantly took the leadership when faced unforeseen circumstances and successfully finished all the projects • Promoted from a copywriter to a discipline manager in a year • Gained invaluable experience in news writing, social media management, sportscasting and team management • Revamped discipline's news section and created a healthy news flow • Constantly took the leadership when faced unforeseen circumstances and successfully finished all the projects