Experience

Pushka Studios

• Computer Games
• 1 - 100 Employee

• Team Lead QA

  • Jul 2022 - Present

  GameDev. Unity and Unreal Engine. Testing assist for publishers and developers with porting (PC Steam/EGS, Xbox, PS, NS) and co-development. Created QA philosophy and better approaches for a team. Delivered different games and more NDA WIP. Responsible for: • Building, managing, scaling(x3) and leading the team (15+ engineers); • hiring\interviewing, onboarding, mentoring, performance reviewing ppl; • communication with customers / third-party teams; • project evaluation and QA assignment to projects; • decision making and team support; • strategic planning and scheduling. Team capacity prediction. Show less



1+1 media

• Ukraine
• Broadcast Media Production and Distribution
• 500 - 600 Employee

• Head of QA&CX @ "Kyivstar TV" project

  • Apr 2021 - Jun 2022

  Telecom media. WEB\Mobile\TV.• Management of QA&CX team (up to 6 people)• Agile Scrumban workflow via Asana• QA Test sprint planning with defined release deadlines• Retrospective review of release sprint results• Customer Experience stream control - user feedback via comments and emails analyze.• Discipline and performance feedback on 1-2-1 meetings• New employees interviewing, onboarding and mentoring after hiring• Communication with product\marketing\tech\designers\devs\content Teams Show less

• QA Engineer @ "Kyivstar TV" project

  • Jul 2019 - Mar 2021

  Multiplatform OTT application manual testing - exploratory\smoke\sanity\regression. Analysis of product functionality and requirements - mind mapping and test planning. Testing types experience: Black box, Functional\Non-functional, Scenario, Exploratory, Usability\UI, Compatibility, Localization\Globalization, A/B, Regression\Sanity\Smoke. Familiarity with SDLC/STLC.Experienced in:• WEB client manual testing + Chrome DevTools• Android mobile application manual tesing (FirebaseAppDistribution)• iOS iphone\ipad applications manual tesing (TestFlight)• AndroidTV (Certified\AOSP) application manual tesing (FirebaseAppDistribution)• tvOS AppleTV application manual tesing (TestFlight)• SmartTV (LG,Samsung,Hisense,Philips) application manual tesing• Ethernet, Wifi, MobileNetwork - equipment configurations for testing scenarios• Jira Bugtracker + Confluence wiki• Kibana + Firebase console for logs, crashlytics, trends of app usage• TestRail\Qase\Testlink TMS• Postman for API testing and backend configuraion• Figma: Ui design acceptance • Fiddler\Charles proxy for debugging and traffic capture• LG webOS CLi&emulator• Android studio for apps debugging and emulation• xCode via vmWare for apps debugging and emulation• Content Managment System for LiveChannels\VOD\Products management and etc.• OneSignal service - push\inapp tests and configuration for mobile apps Show less



VOLIA

• Ukraine
• Telecommunications
• 200 - 300 Employee

• CX - Customer Experience Research Expert. OTT tester QC

  • Mar 2018 - Jun 2019

  Internet(Docsis,Ethernet) and TV(OTT,ATV,DVBC) products.• Collection and analysis of repeated\problematic calls from users. • Excel pivot tables• PowerPoint presentations with statistics• Initiation of changes on company processes that have an impact on customer experience and satisfaction. Evaluation and monitoring of their effectiveness. • OTT software/hardware testing and bug reporting (ExcelSheets)

• Call Center Lead Expert. OTT tester QC

  • Jun 2017 - Mar 2018

  Internet(Docsis,Ethernet) and TV(OTT,ATV,DVBC) products.• English speaking subscribers consulting• Colelction,analysis and solution of non-standard\problematic sales\finacial\technical user cases• Testing of OTT hardware\software STB and bug reporting• Excel pivot collection, analysis and escalation of complex cases• User calls trends analysis• OutLook Emailing with tech\product\sales departments etc.

• Сall Сenter Specialist

  • Jun 2016 - Jun 2017

  Internet(Docsis,Ethernet) and TV(OTT,ATV,DVBC) products.• Tech consulting, internet and tv equipment configuration: wifi,cable modems,stb,tv,tuners etc.• Financial and contract consulting• Sales of diffenets service plans• Outlook Emailing with tech\product\sales departments etc.• Mentor (coaching) of new co-workers• Deputy Supervisor.