Oleksii Nedovba
PC Case Manager at Arrive Ministries- Claim this Profile
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English Limited working proficiency
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Ukrainian Native or bilingual proficiency
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Russian Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
I worked briefly with Oleksii as a job coach when he was looking for his first job in the US. I found Oleksii to be very diligent, reliable, and an excellent communicator. I believe he would be an asset to any workplace.
Oleksiy Lapukhov
I've known Oleksii for a very long time, and during that time he's shown himself to be both a specialist in his field and a friendly, responsible person who's always prepared to help out!
LinkedIn User
I had the pleasure of being Oleksii's client when he used to work as an Executive Account Manager at PrivatBank. Oleksii has always been diligent, responsible, reliable, and attentive to details, as well as proactive and customer-centric. Oleksii hit a golden balance between caring about my interests as a customer and representing the institution he worked for. I had always been happy with Oleksii's service. I would definitely recommend Oleksii for any customer-facing work with the highest levels of clients.
LinkedIn User
I worked briefly with Oleksii as a job coach when he was looking for his first job in the US. I found Oleksii to be very diligent, reliable, and an excellent communicator. I believe he would be an asset to any workplace.
Oleksiy Lapukhov
I've known Oleksii for a very long time, and during that time he's shown himself to be both a specialist in his field and a friendly, responsible person who's always prepared to help out!
LinkedIn User
I had the pleasure of being Oleksii's client when he used to work as an Executive Account Manager at PrivatBank. Oleksii has always been diligent, responsible, reliable, and attentive to details, as well as proactive and customer-centric. Oleksii hit a golden balance between caring about my interests as a customer and representing the institution he worked for. I had always been happy with Oleksii's service. I would definitely recommend Oleksii for any customer-facing work with the highest levels of clients.
LinkedIn User
I worked briefly with Oleksii as a job coach when he was looking for his first job in the US. I found Oleksii to be very diligent, reliable, and an excellent communicator. I believe he would be an asset to any workplace.
Oleksiy Lapukhov
I've known Oleksii for a very long time, and during that time he's shown himself to be both a specialist in his field and a friendly, responsible person who's always prepared to help out!
LinkedIn User
I had the pleasure of being Oleksii's client when he used to work as an Executive Account Manager at PrivatBank. Oleksii has always been diligent, responsible, reliable, and attentive to details, as well as proactive and customer-centric. Oleksii hit a golden balance between caring about my interests as a customer and representing the institution he worked for. I had always been happy with Oleksii's service. I would definitely recommend Oleksii for any customer-facing work with the highest levels of clients.
LinkedIn User
I worked briefly with Oleksii as a job coach when he was looking for his first job in the US. I found Oleksii to be very diligent, reliable, and an excellent communicator. I believe he would be an asset to any workplace.
Oleksiy Lapukhov
I've known Oleksii for a very long time, and during that time he's shown himself to be both a specialist in his field and a friendly, responsible person who's always prepared to help out!
LinkedIn User
I had the pleasure of being Oleksii's client when he used to work as an Executive Account Manager at PrivatBank. Oleksii has always been diligent, responsible, reliable, and attentive to details, as well as proactive and customer-centric. Oleksii hit a golden balance between caring about my interests as a customer and representing the institution he worked for. I had always been happy with Oleksii's service. I would definitely recommend Oleksii for any customer-facing work with the highest levels of clients.
Experience
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Arrive Ministries
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United States
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Individual and Family Services
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1 - 100 Employee
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PC Case Manager
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Nov 2022 - Present
- Coordinated assessments; - Created and reviewed care plans; - Coordinated services with individuals served; - Connected individuals served with community resources; - Provided Cultural Orientation to all adults in the caseload; - Assisted the clients with engagement in activities that will facilitate the client’s self-sufficiency and ability to perform tasks independently. - Coordinated assessments; - Created and reviewed care plans; - Coordinated services with individuals served; - Connected individuals served with community resources; - Provided Cultural Orientation to all adults in the caseload; - Assisted the clients with engagement in activities that will facilitate the client’s self-sufficiency and ability to perform tasks independently.
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PrivatBank
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Ukraine
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Banking
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700 & Above Employee
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Head of Call center Department
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Apr 2016 - Feb 2022
· Directed and designed call center operations to provide exceptional service to clients.· Coordinated and managed hiring, onboarding, and leading operator staff with over 30 FTEs.· Analyzed and implemented processes designed to maintain high target benchmarks.· Ensured timely implementation of key initiatives by partnering with executive leaders.· Collaborated with organization leaders to appropriately communicate issues, and formulated work plans for resolution of trended issues. Show less
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Branch Manager
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Jan 2012 - Apr 2016
· Oversaw all of the functions of that branch office, including hiring employees, overseeing the approval of loans and lines of credit (LOCs), marketing, and assisting with customer service needs.· Built rapport with the community to attract business.· Ensured that the branch meets its goals and objectives in a timely manner.
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Executive Account Manager
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Oct 2002 - Apr 2012
· Managed a team of private account staff who are responsible for high-net-worth individuals.· Oversaw the maintenance of the volume of deposits and loans of private banking employees, as well as ensuring that policies and procedures were followed. · Acted as an advisor to clients in making banking decisions. · Ensured the maintenance and development of existing relationships with clients. · Mentored and trained the team, and coordinated with other departments.
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Education
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2004 - 2006
Kyiv National Economics University
Master of International Economics, International Economics -
1998 - 2003
National Pedagogical Dragomanov University
Master's degree, Masters in History and Law -
1994 - 1998
Kyiv Gymnasium "Consul"
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1988 - 1994
Klovsky Lyceum No. 77
Community
