Experience

Cloud9 Technologies, LLC

• Information Technology & Services

• QA Engineer

  • Apr 2018 - Present

  • Leading testing efforts for prioritized projects: 1. Giving demos and setting up meetings on upcoming deliverables 2. Delegating tasks among all members of the team 3. Creating JIRA filters to track Dev/QA work and stay on top 4. Test-case coverage analysis 5. Knowledge transfer meetings 6. New employees training • Manual QA efforts: 1. Grooming meetings with Product team 2. Sprint planning & ETA 3. Impact analysis and determination of testing scope 4. Test-cases design 5. Functional testing 6. Bug reporting & verification 7. Regression testing on selected components 8. Creating reports on tests execution • Automation: 1. Picking up existing Robot framework 2. Automating test-cases using Python > Robot > Cucumber • Analytics/Data testing: 1. Verifying records parsed from audio 2. Audio transcription testing 3. Records parsing and upload locally/to the cloud • SIP-Stack (3rd Party DLL library) performance/stress testing • Audio quality testing for new SIP-Stack • Network communication testing & defect triaging in Wireshark/Fiddler analyzers • Back-end testing: 1. New DB records verification 2. Migration testing 3. Backwards compatibility testing 4. Local records tracing in DBBrowser 5. Backed CLI testing • API testing for new end-points & v1-v2(3) endpoints migration Show less



HuddleUp Technologies, Inc

• QA Engineer

  • Jun 2017 - Aug 2018

  • Tested React-Native App on iOS/Android platforms • In a team of 7 engineers was solely responsible for identifying and reporting product defects, validating fixes and maintaining overall quality to the highest standards • Analyzed Mixpanel data • Advised on improvements from UX prospective • Performed UI testing, reporting discrepancies from documentation and initial design • Designed test-cases in fast changing environment to ensure test-coverage and product solidity • Analyzed crash reports • Prioritized defects and estimating client impact • Singed off on Product Quality for the release Show less



Fashom

• United States
• Retail
• 1 - 100 Employee

• Quality Assurance Team Lead

  • Feb 2017 - Jul 2017

  • Delegated tasks and assigned projects to Junior QA testers • Trained and mentored personnel • Monitored regression execution • Updated company's repo on resolved tickets and created new tasks for developers • Signed off on product desired quality and approved releases • Ran User tests with targeted groups • Interviewed candidates on QA role • Delegated tasks and assigned projects to Junior QA testers • Trained and mentored personnel • Monitored regression execution • Updated company's repo on resolved tickets and created new tasks for developers • Signed off on product desired quality and approved releases • Ran User tests with targeted groups • Interviewed candidates on QA role



Blizzard Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Game Master Associate

  • Jul 2016 - Feb 2017

  • Tested games owned by the company and reported found issues • Gathered customers' reports on found issues and logged them accordingly • Updated customers on issue resolution status • Troubleshooted technical issues • Monitored suspicious behavior and analyzed malicious software usage • Provided In-game & Live chat support • Handled inbound/outbound e-mails and logged new tickets • Troubleshooted financial issues, including charge-back disputes, audit denial, refunds • Tested games owned by the company and reported found issues • Gathered customers' reports on found issues and logged them accordingly • Updated customers on issue resolution status • Troubleshooted technical issues • Monitored suspicious behavior and analyzed malicious software usage • Provided In-game & Live chat support • Handled inbound/outbound e-mails and logged new tickets • Troubleshooted financial issues, including charge-back disputes, audit denial, refunds



GameLoft Inc

• Canada
• Software Development

• QA Engineer

  • Nov 2012 - Mar 2016

  • Tested WEB and Mobile games using latest QA techniques and practices • Found, described and prioritized defects and validated fixes • Designed test-cases for each game project assigned • Generated reports on test-cases execution and created audits on outsourced projects • Created presentations on UI/UX enhancements • Participated in various trainings/global meetings to improve quality of the products • Tested WEB and Mobile games using latest QA techniques and practices • Found, described and prioritized defects and validated fixes • Designed test-cases for each game project assigned • Generated reports on test-cases execution and created audits on outsourced projects • Created presentations on UI/UX enhancements • Participated in various trainings/global meetings to improve quality of the products