Oleksii Hanchenko

Project Manager at Sofona
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Contact Information
us****@****om
(386) 825-5501
Location
Odesa, Odessa, Ukraine, UA

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Credentials

  • EF Standard English Test B2 level
    EF Standard English Test (EF SET)
    Jun, 2023
    - Nov, 2024

Experience

  • Sofona
    • Ukraine
    • Software Development
    • 1 - 100 Employee
    • Project Manager
      • Aug 2023 - Present

  • FoRoom
    • Одесская область, Украина
    • Entrepreneur
      • Apr 2009 - Aug 2023

      Overseeing all hotel activities and monitoring operational processes Hiring, training, teambuilding. Scheduling staff work due to workload. Supervising employees and controlling service quality during the work. Manage scope of tasks and issues during the work process. Online booking and сommunication with clients. Measuring client satisfaction and implementing necessary changes. Conflict management. Processing legal paperwork, tax reports and obtaining business permits. Achievements: Raised quality of service and increased guest satisfaction. Reached high rating of the hotel: 4.7 on Google and 9.4 on Booking.com. Show less

Education

  • Odessa National Polytechnic University
    Master's degree, Computer Intellectual Systems and Networks
  • GoIT - start your career in IT
    Project Manager, Project Management
    2023 - 2023
  • American English Center
    B2 level, English

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