Oleksii Avdieienko
Technical Support B2B Specialist R&D at Maxitech- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
-
Technical Support B2B Specialist R&D
-
Oct 2019 - Present
- Provide timely technical support to clients on phone, chat, email.- Collaborate with development team on issues escalation.
-
-
-
-
Customer Support Representative
-
Jun 2018 - Oct 2019
- Resolving all types of support issues received via ticketing system, chat or phone.- Managing issue tickets via Jira, communicating with the Development and QA to resolve these issues in a timely manner.- Communicating with potential customers to promote products, provide service support, and establish proper channels of information and communication, and increase sales.
-
-
-
-
Technical Customer Support Representative
-
Nov 2017 - Mar 2018
- Providing timely technical support to Neighbors;- Ensuring the best quality of the service provided for our Neighbors;- Collaborating with the Development Team on issues escalation.
-
-
Education
-
-
National University of Kyiv-Mohyla Academy
Community
