Oleksii Aksonenko
Consultant Videoconferencing & Security department at S&T Ukraine- Claim this Profile
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Bio
Credentials
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Cisco Certified Network Associate Collaboration (CCNA Collaboration)
CiscoFeb, 2018- Oct, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CiscoFeb, 2019- Oct, 2024 -
Unified Contact Center Enterprise Design Spec (UCCEDS)
CiscoApr, 2019- Oct, 2024 -
Cisco Video Network Specialist (CVNS)
CiscoNov, 2018- Oct, 2024
Experience
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SNT Ukraine
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Ukraine
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IT Services and IT Consulting
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1 - 100 Employee
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Consultant Videoconferencing & Security department
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Dec 2015 - Present
Software Deployment: - Planning, designing, implementing and supporting Cisco Collaboration solutions. - Analyzing the existing voice and data networks and recommending solutions based on requirements. - Setting up, configuring, testing components of the Unified Communication, including Cisco UCM, IM&P, CUBE and ExpressWay. - Setting up, configuring, testing components of the Contact Center, including IP IVR, CVP and UCCE/X. - Setting up, configuring, testing components of the Video Conference, including CMS, CMM and TMS. Project Management: - Preparing bill of material and detail engineering. - Conducting project review meetings for evaluating project progress and taking adequate corrective actions, if required.
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State Fiscal Service of Ukraine
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Public Policy Offices
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1 - 100 Employee
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System Administrator Contact Centre department
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Jan 2012 - Nov 2015
Managed Cisco’s IP telephony and Cisco’s Contact Center Enterprise: - Configured CUBE, Call Manager, Call Center ICM systems, IP IVR and Incom Recording System. - Established and supported ICM and IP IVR call routing scripts. - Coordinated with the business to design, enforce and test ICM and IP IVR call flows. - Handled ICM and IP IVR routing scripts, Cisco Auto-dialer campaigns, Cisco Agent and Supervisor Desktop clients. Managed Windows operating systems and network infrastructure: - Installed and administered ESXi 4.1/5 Hosts, vCenter Server. - Installed and administered Windows 2003/2008 operating system and additional server components including but not limited to Active Directory, SQL Server, DNS, DHCP. - Provided support and administration for the active directory environment including user rights, permissions, group policies and general administration. - Configured and maintained Cisco`s network including routers, switches, firewall, voice gateways and wi-fi access points. - Responsible for redesign of network infrastructure and securing network access after office relocation to another building.
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City Council
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Kiev Region, Ukraine
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Windows System Administrator
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Jan 2009 - Jan 2012
Managed Windows operating systems: - Monitored and maintained Windows Server 2003/2008 operating system and additional server components including but not limited to Active Directory, SQL Server, and Office Communications Server/Lync Server. - Executed basic PowerShell or Command Shell commands. - Perform regular checks on the status of servers, both hardware and software - Handle the tasks of managing data backup of servers through the checking backup logs and file restoring process. - Performed regular maintenance of servers through installation of software upgrades, patches and hardware upgrades. - Responsible for handling desktop and server related issues. - Wrote basic technical operating system documentation.
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Education
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2001 - 2007
National Technical University of Ukraine 'Kyiv Polytechnic Institute'
Engineer's degree, Electrical and Electronics Engineering -
2007 - 2010
National Transport University
Bachelor's degree, Enterprise Economics
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