Oleksandra Kosenko
Quality and Customer Experience Specialist at Vodafone Ukraine- Claim this Profile
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Bio
LinkedIn User
During our studies at Go IT, we worked together on one project. Oleksandra is a valuable and reliable team member. She stands out for her open communication and ability to easily connect with the team, as well as her punctuality. Thanks to her creative approach, Oleksandra brought originality to our project by adding fresh ideas.
Nadiia Marchak
We worked together for several years. Oleksandra knows how to justify her ideas and decisions. Finds optimal solutions that will allow the customer to resolve their issue in the shortest possible time, while maintaining high service standards. Proactive person with excellent communication skills.
LinkedIn User
During our studies at Go IT, we worked together on one project. Oleksandra is a valuable and reliable team member. She stands out for her open communication and ability to easily connect with the team, as well as her punctuality. Thanks to her creative approach, Oleksandra brought originality to our project by adding fresh ideas.
Nadiia Marchak
We worked together for several years. Oleksandra knows how to justify her ideas and decisions. Finds optimal solutions that will allow the customer to resolve their issue in the shortest possible time, while maintaining high service standards. Proactive person with excellent communication skills.
LinkedIn User
During our studies at Go IT, we worked together on one project. Oleksandra is a valuable and reliable team member. She stands out for her open communication and ability to easily connect with the team, as well as her punctuality. Thanks to her creative approach, Oleksandra brought originality to our project by adding fresh ideas.
Nadiia Marchak
We worked together for several years. Oleksandra knows how to justify her ideas and decisions. Finds optimal solutions that will allow the customer to resolve their issue in the shortest possible time, while maintaining high service standards. Proactive person with excellent communication skills.
LinkedIn User
During our studies at Go IT, we worked together on one project. Oleksandra is a valuable and reliable team member. She stands out for her open communication and ability to easily connect with the team, as well as her punctuality. Thanks to her creative approach, Oleksandra brought originality to our project by adding fresh ideas.
Nadiia Marchak
We worked together for several years. Oleksandra knows how to justify her ideas and decisions. Finds optimal solutions that will allow the customer to resolve their issue in the shortest possible time, while maintaining high service standards. Proactive person with excellent communication skills.
Experience
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Vodafone Ukraine
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Ukraine
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Telecommunications
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200 - 300 Employee
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Quality and Customer Experience Specialist
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Nov 2020 - Present
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Samsung Electronics Ukraine
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Computers and Electronics Manufacturing
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100 - 200 Employee
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Head of Quality Control
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Sep 2018 - Nov 2020
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Quality Control Specialist (AV)
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Oct 2016 - Oct 2018
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Оператор кол-центра
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Aug 2015 - Oct 2016
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Київстар
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Ukraine
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Telecommunications
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700 & Above Employee
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Оператор кол-центра
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Sep 2014 - Aug 2015
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Education
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2022 - 2033
GoIT - start your career in IT
Junior, UI UX Designer -
2006 - 2010
Taras Shevchenko National University of Kyiv
Бизнес, менеджмент, маркетинг и смежные службы поддержки
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