Community Manager

• Apr 2023 - Present

Relationship Manager

• Apr 2021 - Nov 2022

– developed and implemented company's communication plans – created content according to the company's goals: visuals, infographics, videos, tutorials, guides – managed social media channels and communities: LinkedIn (company page & community), Facebook, YouTube – redesigned and edited company's website (Wordpress) – led customer experience support for the clients from Syngenta Group, Amazon, Husqvarna Group, and Ferring Pharmaceuticals – conducted customer satisfaction surveys and recommended ways of improving client satisfaction Show less

Communications Manager

• Oct 2019 - Sep 2020

– built relationships with foreign film exhibitors to secure distribution deals for the company – handled sales and distribution in the CIS region – ensured logistics of promotional materials and increased its efficiency by 35% – built relationships with foreign film exhibitors to secure distribution deals for the company – handled sales and distribution in the CIS region – ensured logistics of promotional materials and increased its efficiency by 35%

Community Manager

• Nov 2018 - Sep 2019

– planned and executed social media and communication campaigns and strategies – managed social media channels: LinkedIn, Telegram, Facebook, Reddit, Medium, YouTube – provided engaging content for social media and professional accounts (in English and Chinese) – tracked and reported on feedback and online reviews – organized and managed offline events to boost brand awareness – planned and executed social media and communication campaigns and strategies – managed social media channels: LinkedIn, Telegram, Facebook, Reddit, Medium, YouTube – provided engaging content for social media and professional accounts (in English and Chinese) – tracked and reported on feedback and online reviews – organized and managed offline events to boost brand awareness

Guest Services Coordinator

• Jul 2019 - Jul 2019

– managed development of schedule for FIPRESCI jury – provided assistance to the international guests – worked cross-functionally with other departments to make sure organizational goals are met – managed development of schedule for FIPRESCI jury – provided assistance to the international guests – worked cross-functionally with other departments to make sure organizational goals are met

Programme Assistant

• Jul 2017 - Apr 2018

– planed and executed educational, marketing and research events – administrative support – prepared and edited written reports and briefs targeted at an academic and business audience – conducted primary and secondary research on market, stakeholder and policy issues – handled quantitative and qualitative analysis of empirical data – managed social media channels: WeChat, LinkedIn – planed and executed educational, marketing and research events – administrative support – prepared and edited written reports and briefs targeted at an academic and business audience – conducted primary and secondary research on market, stakeholder and policy issues – handled quantitative and qualitative analysis of empirical data – managed social media channels: WeChat, LinkedIn

Junior Event Coordinator

• Sep 2017 - Sep 2017

– served as the first point of contact – led a team of 17 people – served as the first point of contact – led a team of 17 people

English Tutor

• Sep 2015 - Sep 2017

– one-on-one teaching to the students aged 3-55 – developing lesson plans – hosting promotional events for the school – assisting in sales – one-on-one teaching to the students aged 3-55 – developing lesson plans – hosting promotional events for the school – assisting in sales

Junior Event Coordinator

• Jul 2017 - Jul 2017

– served as the first point of contact – led a team of 5 people – served as the first point of contact – led a team of 5 people

Consulting Intern

• Oct 2016 - May 2017

– analyzing political, security and integrity risks in the APAC region – assisting projects in due diligence and fraud – analyzing political, security and integrity risks in the APAC region – assisting projects in due diligence and fraud