Oleksandr Stepanov
Service Desk Manager at The Body Gods- Claim this Profile
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English Native or bilingual proficiency
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Ukrainian Native or bilingual proficiency
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Russian Native or bilingual proficiency
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Italian Elementary proficiency
Topline Score
Bio
Credentials
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ITIL Foundation Certificate in IT Service Management
AXELOS Global Best PracticeDec, 2020- Sep, 2024
Experience
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The Body Gods
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Service Desk Manager
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Dec 2022 - Present
The Body Gods provides a trusted safe and secure community-based collaboration platform for Health and Fitness Service Providers and their Clients that need them all in one place. The Body Gods provides a trusted safe and secure community-based collaboration platform for Health and Fitness Service Providers and their Clients that need them all in one place.
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Operations Manager
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Jan 2020 - Oct 2022
Managed operations of venue, events, staff, vendor relationships, scheduling, ensuring a safe, productive and creative work environment. Managed operations of venue, events, staff, vendor relationships, scheduling, ensuring a safe, productive and creative work environment.
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CyberProtocols
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United States
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Automation Machinery Manufacturing
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Co-Founder
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Sep 2017 - Jan 2020
CyberProtocols is a Home Automation company that envisioned a home in which energy efficiency, security, and comfort could all be centrally controlled. CyberProtocols is a Home Automation company that envisioned a home in which energy efficiency, security, and comfort could all be centrally controlled.
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STUDY.UA
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Ukraine
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Education Management
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1 - 100 Employee
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Program and Travel Coordinator
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Oct 2015 - Sep 2017
U.S. Summer Work/Travel program for college students. The key to succeeding in this role was a personal experience in the program and my YouTube channel about it. - Generated $260K+ of revenue by enrolling 300+ clients. - Assisted over 200 students with applying for the program, preparing for job interviews, and obtaining visas with a 90% success rate. - Provided support to students with travel planning, accommodation, cultural, professional, and legal questions during the program. Show less
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Kalahari Resorts & Conventions
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United States
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Hospitality
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700 & Above Employee
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Lifeguard
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May 2014 - Sep 2014
As a lifeguard at Kalahari Resorts, I have gained extensive experience in both indoor and outdoor waterparks and resorts. I am familiar with the various water features, regulations, and safety protocols of these environments, and I was able to adapt my skills accordingly to ensure the safety of all guests. In my time at Kalahari Resorts, I have successfully rescued 28 people in emergency situations. My training in CPR, first aid, and lifeguarding techniques, as well as my strong swimming abilities and knowledge of rescue equipment, have helped me to respond quickly and effectively to these situations Show less
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Meridian Press
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United States
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Health, Wellness & Fitness
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Sales Associate
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Feb 2011 - May 2014
- Assisted customers with purchasing office supplies and press products - Demonstrated knowledge of various office supplies and helped customers find products that met their needs, while offering product suggestions and recommendations - Operated cash registers, maintained a clean store appearance, and provided quality customer service by proactively seeking opportunities to increase sales and solve customer concerns. - Assisted customers with purchasing office supplies and press products - Demonstrated knowledge of various office supplies and helped customers find products that met their needs, while offering product suggestions and recommendations - Operated cash registers, maintained a clean store appearance, and provided quality customer service by proactively seeking opportunities to increase sales and solve customer concerns.
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Education
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2013 - 2015
Classic Private University (Ukraine)
Bachelor, Management -
2010 - 2013
Zaporizhzhia College of Commerce (Ukraine)
Associate, Business and Commodity Science
Community
