Business analyst

• Nov 2019 - Present

Product Implementation Analyst

• Apr 2017 - Nov 2019

Key Duties and Responsibilities: - communicate with Customers and Financial Department representatives; - analyze incoming requests; - identify and prioritize critical issues, problems, and root causes; - prepare user stories and plan sprints; - create comprehensive instructions and user manuals; - provide infomation support about changes; - participation in investigation; - present complex analysis of results on client meetings; - able to deal with all product stakeholders (product, support, development an account management teams). Show less

IT Support Analyst

• Oct 2015 - Apr 2017

Key Duties and Responsibilities: - create user stories for developers; - test tasks after development; - provide trainins for company staff and partners concerning work with existing and new documents, directories, business processes, processing module and reports in 1C; - create instructions for users; - develop and customize reports, directories, documents, treats, registers; - create BI reports; - launch Spot2r system in the company. Key Duties and Responsibilities: - create user stories for developers; - test tasks after development; - provide trainins for company staff and partners concerning work with existing and new documents, directories, business processes, processing module and reports in 1C; - create instructions for users; - develop and customize reports, directories, documents, treats, registers; - create BI reports; - launch Spot2r system in the company.

Trainee 1C developer

• Jun 2015 - Oct 2015

Key Duties and Responsibilities: - update the default and configured configurations; - configure and administer 1C Enterprise; - provide trainins for company staff and partners concerning work with existing and new documents, directories, business processes, processing module and reports in 1C; - develop and customize reports, directories, documents, treats, registers. Key Duties and Responsibilities: - update the default and configured configurations; - configure and administer 1C Enterprise; - provide trainins for company staff and partners concerning work with existing and new documents, directories, business processes, processing module and reports in 1C; - develop and customize reports, directories, documents, treats, registers.

Manager Sales

• Oct 2014 - May 2015

Key Duties and Responsibilities: - receive orders; - engage new clients; - provide market research and analysis to meet customer needs. Key Duties and Responsibilities: - receive orders; - engage new clients; - provide market research and analysis to meet customer needs.