Experience

lifecell Ukraine

• Ukraine
• Telecommunications
• 700 & Above Employee

• Change Management

  • May 2016 - Present

  Managing business transformation projects and change initiatives to meet Company strategy, business needs and functional objectives - including introduction of new/changes to current business processes, systems and technology. • Development of strategies, concepts, roadmaps, manage the process of changes: organization and holding the meetings with Directors to understand initial functional objectives and to ensure stakeholder’s alignment through the change process; analysis of the business situation, advisory on applicable approaches and best global practices, deliverables selection and content of change communication; ongoing consultancy; development and implementation of transformation plans: changes implementation plan, communication plan, risks management matrix and other if required through the change process; update of the organizational structure and related internal documents, preparation of the official announcement of the changes; coordination of changes approval process; monitoring of announced changes implementation; post-change support and monitoring. • Lead Business Transformation projects and change management activities: creation and approval of project plan; evaluation and involvement of required resources; preparation and conduction of project communication and trainings support; coordination of stakeholder’s alignment; follow-up the project execution and results. • Optimizing of Business Process Management, proactive consultancy on process improvements, definition of areas for performance improvement within business functions • Project Management, Company-wide Automation projects support Show less



SBUDS LLC, Enterprise, Consulting

• CEO, Partner

  • Aug 2013 - May 2016

  Achievements: MSME business start-up, implementation and development of sales, budget forecast & cash flow planning, procurement & logistics, projects ROI optimizing; implementation of 1C 8.2 database, consulting for micro-loans project implementation. • Managing a process of planning and organizing of company activity for promotion and sales of products; • Creating, developing and managing the distribution structure of the company; • Providing market research, sales analysis and forecasting, setting goals and new business prospects; • Coordinating the selection, hire and development of personnel, agents and partners network; • Developing sales, negotiating contracts and integrating contract requirements with business operations; Show less



Erste Bank und Sparkasse

• Austria
• Banking
• 700 & Above Employee

• Head of Divisions\Departments in Retail Banking, Sales Network Development, Real Estate & PM

  • Jun 2006 - Jul 2013

  Achievements: implementation and development of Corporate Real Estate Asset Management Project and FM&S Project in Ukraine; branch network development (from initial stage), start-up of retail sales incl. MSME; presale service support of Market Exit Project of Erste Bank Ukraine Implementation of ICT software and integrated solutions: SAP modules, system of remote data exchange, analysis and storage of information (e-room), BSC, KPI, business cases, ROI valuation case, systems for coordination and reporting, portfolio analysis, assets management, e-auctions and centralized procurement etc. • Long term strategies, policies and processes implementation and development; • Worked closely with Group HQ in Vienna and Property Management Offices in CE-countries to provide and supervise Group projects, business plans, budgets, forecasts, analysis and approvals; • FM&S Budget process supervised (IFRS and local standards); Bench marks & costs management, control of business cases preparation; Developed the real estate portfolio, branch network concept & branch topology; • Efficiency valuation of branches, real estate assets, optimizing of space usage / business requirements; • Conducting performance comparison analysis between regions, distributing performance reports/presentations to local Management Board, Group HQ in Vienna and Steering Committee; • Coordination of local activities regarding core and non-core business of Departments including policies, projects, programs and standards implementation & development, budget cutting and savings programs implementation; • Development of project management, tendering & e-auctions, facility management, procurement procedures; • Supervised and reported to the Board and Steering Committee concerning KPI, change management, budget forecasts, investments in real estate, facility management, construction, procurement, maintenance, car fleet management, security and cash management, operating and administrating services etc. Show less



Active Bank

• Head of Retail and Private Banking

  • Aug 2005 - Jun 2006

  Achievements: implementation and promotion of retail banking programs; retail sales development for private customers & MSME (direct sales, internal sales, cross sales, agent sales) Implementation of ICT software and integrated solutions: CRM module, SQL requests form of analytical reports for products, sales, business lines, risk management, portfolio analysis etc. • Implementation and development of VIP services concept; Promotion of complex service program for individual clients & MSME «Familial values»; Planed sales within the whole branch network and achievements control; • Implementation of quality improvement system of customers’ services; Increased private clients database, implemented CRM module; Development and coordination of new products implementation; • Marketing strategy development (sales promotions, advertising & loyalty programs etc.); • Business planning, budget forecasting and development of retail banking activity and joint programs (consumer loans, mortgage, car loans). Show less



JSC Transbank

• Head of Divisions\Departments in Loans Administration, Risk Management, Treasury, Retail Banking

  • Jun 1999 - Jul 2005

  Achievements: development of Retail Business Project (start-up) for private customers & MSME: products, services, marketing & sales strategies implementation; Cards Business development (start-up); risk management and portfolio management system: implementation of rating score card for borrowers and banks Implementation of ICT software and integrated solutions: reporting and portfolio analysis modules to ABS Scrooge, online staff training and testing system based on Lotus Notes, testing and implementation of WAY4 modules for card accounts and acquiring, risk management cases for loans & investment portfolios etc. • Development of retail business of Bank over the products, services and client segments: depositing business, business of payment cards, loan products, payments, remittances, etc. • Development of cross-selling system; Market research, branches opening, coordination and control of branches activity; Quality control, mystery shopping; • Registration of membership in the payment systems Master Card, Visa, development of acquiring networks of bank, payment systems software implementation; • Development of marketing strategy, internal rules, products and sales; Training programs implementation; • Financial and administrative reporting, financial assessment and analysis of borrowers and contractor-banks; • Loans administration and credit monitoring, risk management, improving portfolio management system; • Determining limits for contractor-banks on Depo and Forex operations, trading securities, debt and equity brokerage, investment banking, portfolio analysis and reporting. From 1999 to 2005 I covered the issues of arranging financing under Ukrainian Government Guarantees as a consultant for the State Corporation Ukravtodor (Transbank was subsidiary of Ukravtodor). Show less



National Agency of Ukraine for Development & European Integration

• Senior Expert of Interstate and Bank Loans Department

  • 1997 - 1999

  • Arranged financing for major economic, municipal, industrial and infrastructural projects including commercial and ECA supported loans, international donors' assistance, Interstate credit lines, Government and bank guarantees, structured financing and corporate restructuring; • Development of concept, strategy and project draft for Ukrainian ECA and Development Bank; • Co-ordination of Japan's Official Development Assistance Program in Ukraine; • Arranged and provided foreign missions, international donors' visits, training programs, consulting services. Show less