Olayinka Arigbede
Service Delivery Manager(Enterprise) at Telinno Consulting Limited- Claim this Profile
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English -
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Bio
Credentials
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huawei certified
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Experience
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Telinno Consulting Limited
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Telecommunications
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100 - 200 Employee
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Service Delivery Manager(Enterprise)
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Oct 2014 - Present
To improve an organization’s market position and achieve financial growth Defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. To work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization. Find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future. Help manage existing clients and ensure they stay satisfied and positive. Call on clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs. Submit weekly progress reports and ensure data is accurate. Forecast sales targets and ensure they are met by the team. Track and record activity on accounts and help to close deals to meet these targets. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Research and build relationships with new clients. Set up meetings between client decision makers and company’s practice leaders/Principals. Show less
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Technical Manager
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Aug 2013 - Sep 2014
• Staff and resource Network Services functions in region(WA) to achieve agreed operational objectives• Develop and produce performance reports to evaluate/benchmark productivity in accordance with TCL guidelines• Manage and ensure conformance to the Quality processes and systems in Network Services activities within the region• Design the appropriate metrics and reports to ensure the best performance of the clients network in region• Work cross-functionally with the Field teams, the Back office teams and client Network Quality Assurance teams.• Work closely with other project team members to balance tactical requirements against strategic needs.• Work with the client Network and Strategy team on the performance of the upcoming changes in the network and assess the performance impact of the latest technological development.• Check that the defined processes are followed in the execution of maintenance activities for both active and passive. • Introduce checks to ensure that people, processes, tools, procedures, systems and inputs to the field implementation and deployment processes meet the minimum standard required. • Regularly evaluate the subcontractors involved in the delivery to ensure that they possess the capability and adhere to the right standards to assure quality. • Owning of the governance model and driver of execution of governance meetings. • Responsible to carry on the assigned instances as part of the governance model. • Resolve (potential) conflict situations to avoid operational escalations for deliveries by close cooperation with other stake holders. • Ensure compliance to requisite standards in spares management. • Ensure that the contractual delivered services are delivered in a cost efficient and quality execution manner to achieve customer satisfaction. Show less
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Telinno Consulting Limited
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Telecommunications
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100 - 200 Employee
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Country Manager
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Oct 2012 - May 2013
• Implementation, Integration and Commissioning of Ericsson RBS 6000 series.• Supervises & support teams to ensure that quality installation is completed on time according to Ericsson’s standard.• Implementing and troubleshooting RBS Families including 6000 series.• Manage and co-ordinate software upgrade of BTS/TN network elements.• Conduct site acceptances and ensure that all outstanding issues are rectified prior Provisional Acceptance Certificate• Organize and coordinate the installation with the client’s Project Manager,and Authorized Service Provider.• Cross connection of E1s, .• Ensure goals and objectives of the sector are aligned with that of Ericsson Standards Show less
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Regional Technical Officer
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Aug 2011 - Sep 2012
• Develop and produce performance reports to evaluate/benchmark productivity of region in accordance with TCL guidelines• Manage and ensure conformance to the Quality processes and systems in Network Services activities within the region• Provide strategies and tactical means to improve the performance of the client 2G & 3G access network• Design the appropriate metrics and reports to ensure the best performance of the clients network in region• Work cross-functionally with the Field teams, the Back office teams and client Network Quality Assurance teams.• Work closely with other project team members to balance tactical requirements against strategic needs.• Work with the client Network and Strategy team on the performance of the upcoming changes in the network and assess the performance impact of the latest technological development• Recommend latest features for implementation• Help developing policies, procedures and standards for consistent performance across the network.• Hold weekly KPI review meeting at client premises• Present weekly and monthly Optimization reports at client regional premises• Training, Mentoring and Knowledge transfer to junior engineers.• Configuration of Path Clearance, Antenna Heights, and Diversity Schemes to Accommodate Ducting (Power Fading).• Provide Transmission Design and Plan to Support RF Plans.• Prepare Link budget & Engineering reports Documentation using PL 4.0 & Atoll. Show less
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Senior Transmission Engineer
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Feb 2011 - Jul 2011
• Provide Transmission Design and Plan to Support RF Plans.• Supervise all engineering field exercises & monitor qualities of report to meet the customers’ needs & requirements.• Organize a detailed Technical Training for Transmission Teams• Provide Professional and Technical Support to Clients and Subordinate Staffs• Provide project support to implementation on projects execution.• Good knowledge of Ericsson Minilinks TN, Ericsson RBS 2000 & 6000 series, Huawei equipment & NSN, Nera & ZTE.• Carry out High Level Design for Microwave Network; Determining the HLD Strategy. Determining KPI of entire network Collecting information about requirements Carry out the HLD for Routes Carry out the HLD for Capacities & Frequencies Analyzing the performance of Microwave Links Delivering of Documents.• Survey Service Task Preparing Plan for network survey Performing the outdoor survey FSSR, TSS Performing LOS survey Delivering survey reports Determining survey roadmap.• Low Level Design ( Microwave Air Interface) Analyzing service requirement Carry out LLD for Routes Carry out LLD for Frequencies & Capacities Show less
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RADIO NETWORK PLANNING & OPTIMIZATION ENGR
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Feb 2009 - Jan 2010
• RF network design, planning & optimization activities as required.• Fully proficient in setup, calibration, utilization & data post processing of Drive Test software & hardware products.• Perform site measurement, drive test, post processing & optimization.• Proficient knowledge of Map-info, actix, TEMS & Atoll software.• Carryout optimization techniques ( proper antenna selection for optimal horizontal / vertical performance, mechanical /electrical tilting appropriate transmitting power setting, antenna clearance, neighbour list analysis etc for optimal site / cluster performance.• Perform link budget, design criteria & traffic analysis.• Help define processes & procedures for RF engineering tasks.• Analysis of RF performance statistics, corrective actions including neighbour list tuning.• Analysis & verification for new site on-air procedures like (neighbour list, drive test plot).• Understand equipment co-location requirement for multiple operators & perform intermodulation analysis. Show less
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DWDM Engineer(Astera Acct. Ibadan Region)
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Sep 2008 - Feb 2009
• Planning of long Distance and Metropolitan Fiber network to ensure timely and economic provisioning of sufficient transmission capacities.• Recommend efficient procedures/ strategies for the optimization of the fiber optics network.• DWDM optical transmission link design, analysis, simulation and verification.• Participated in installation, maintenance, troubleshoot of DWDM for Fiber network, such as Tellabs 6335, 6350, 6370 etc.• Testing and commissioning of optical fiber infrastructures.• Keep abreast and evaluate available Fiber Optics Transmission technologies and recommend cost effective & efficient equipment specification.• Implement and oversee the necessary installations and acceptance policies, procedures, work practice and specifications.• Maintain site documentation and records on Fiber Optics links, equipment and network layout.• Provide project support to implementation on projects execution.• Provide Experts Opinion and Technical Support to Field Technicians Show less
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Transmission Engineer
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Sep 2007 - Sep 2008
• Transmission Planning & Optimization using modeling tools.• Perform Microwave link planning & design using Atoll, PL 4.0 & Map info.• Configuration of Path Clearance, Antenna Heights, and Diversity Schemes to Accommodate Ducting (Power Fading).• Provide Transmission Design and Plan to Support RF Plans.• Prepare Link budget & Engineering reports Documentation using PL 4.0 & Atoll.• In depth knowledge of microwave link design & planning.• Conduct TSS & LOS Survey.• Knowledge of the installation, Troubleshooting and Maintenance of the Following; Nokia Siemens Networks (NSN), Harris Stratex & E/// equipment. hiT7060 126x E1 Multiplexers SRT1F 2x(4+1) SDH Flexi Hopper 13/18G, FIU19 1+1 SD. SRAL XD 32E1 1+1. Ericsson Minilinks TN. Show less
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Gombi Local Government Secretariat (NYSC)
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Gombi, Adamawa State
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Site Engineer
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Sep 2006 - Aug 2007
• Installation & Maintenance of Secretariat’s Electrical and Electronics Appliances. • Installation, Coupling and Networking of Computer Systems • Maintenance of telephones and other Communication Gadgets. • Installation & Maintenance of Secretariat’s Electrical and Electronics Appliances. • Installation, Coupling and Networking of Computer Systems • Maintenance of telephones and other Communication Gadgets.
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Tranter International
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Ilupeju, Lagos
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Industrial Trainee
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Apr 2004 - Oct 2004
• Installation & Maintenance of wireless equipment. • Troubleshoot Equipment faults and provide corrective solutions • Monitoring through the NMS VSAT Hubs/Remote Sites. • Site Survey, VSAT Installation and Commissioning. • Installation and Maintenance of V-SAT and Microwave Radio for Internet Communication. • Installation & Maintenance of Computer Hardware & Software. Installation & Maintenance of wireless equipment. • Troubleshoot Equipment faults and provide corrective solutions • Network Planning, Implementation & Commissioning. Show less
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Education
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2000 - 2005
University of Ado Ekiti
Bachelor's Degree, Electrical and Electronics Engineering -
1989 - 1994
Unity Secondary School, Oye Ekiti
High School, Electrical and Electronics Engineering
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