Olasupo Ibukunoluwa

Co-founder & VP Customer Engagement at Jise
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Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG
Skills

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Amanda Etuk

Working with Ibukun gave me a better insight into Customer Experience serving direct customers on a logistics platform. She knows her onions after years of experience guiding start-up companies in Nigeria. Always great working with her, looking forward to more of our training collaborations.

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Credentials

  • Africa's Emotional intelligence conference 2018
    Pause Factory...Emotional Intelligence Application Company
  • Business English
    Elegant Training
  • customer relationship management
    Kennedia Consulting Limited

Experience

  • Jise
    • Nigeria
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Co-founder & VP Customer Engagement
      • May 2021 - Present

      An online food ordering and food delivery platform with delivery and takeout from the best local restaurants. Breakfast, lunch, dinner and more delivered safely to your door. An online food ordering and food delivery platform with delivery and takeout from the best local restaurants. Breakfast, lunch, dinner and more delivered safely to your door.

  • Treepz
    • Canada
    • Truck Transportation
    • 1 - 100 Employee
    • Head of Customer Relationship Management
      • Jan 2020 - Jun 2020

  • Crowdyvest
    • Nigeria
    • Financial Services
    • 1 - 100 Employee
    • Assistant Head Of Communications
      • Aug 2019 - Jan 2020

  • Farmcrowdy
    • Nigeria
    • Farming
    • 1 - 100 Employee
    • Team Lead CRM
      • Jun 2018 - Aug 2019

    • Assistant Team Lead CRM
      • Apr 2018 - Jun 2018

    • CRM Officer
      • May 2017 - Apr 2018

  • Konga Online Shopping Ltd
    • Customer Experience Representative
      • Oct 2013 - Jun 2014

  • IROKO Partners Limited
    • Nigeria
    • Entertainment Providers
    • 100 - 200 Employee
    • Customer Support Guru
      • Feb 2012 - Oct 2013

      • Establish and maintain an excellent relationship with our viewers and ensure that they feel comfortable. • Answer their questions regarding the company, and I enlighten and inform them on new and old services that are available on our web site. • Take feedback from customers and channel it to the necessary quarters.• Troubleshoot their problems and respond to their enquiries. • Follow up on viewers whose problems could not be resolved immediately. L• Log in issues relating to customer on the live chat Google document • Respond to Facebook comments as a means of widening our market scope.

  • Greater Washington Nigeria limited
    • Customer service (NYSC)
      • Nov 2010 - Oct 2011

      • Answer customer questions regarding the company, and I enlighten and inform them on new and old services that are available on our web site. • Take feedback from customers and channel it to the necessary quarters.• Troubleshoot their problems and respond to their enquiries. • Answer customer questions regarding the company, and I enlighten and inform them on new and old services that are available on our web site. • Take feedback from customers and channel it to the necessary quarters.• Troubleshoot their problems and respond to their enquiries.

Education

  • Bowen University
    Bsc, Mass Communications
    2006 - 2010
  • Bowen University
    Bachelor of Science (BSc), Mass Communication
    2006 - 2010

Community

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