Experience

Redcare HMO

• Nigeria
• Hospitals and Health Care
• 1 - 100 Employee

• Team Lead Enrollment and Data Analyst

  • Feb 2020 - Present

  • Manage Enrollee information on database, • Determine which company to be active and not to be active on the database • Enable easy access to enrollee information on a database • Ensure online registration portal are accurately and confirm before activation • Identified and documented detailed business rules and use cases based on requirements analysis. • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources. • Researched and resolved issues regarding integrity of data flow into databases. • Recommended data standardization and usage for protection of data integrity. • Coordinated statistical data analysis, design and information flow. • Participated in requirements meetings and data mapping sessions to understand business needs. • Produced monthly reports using advanced Excel spreadsheet functions. • Updated organizational systems and subsystems to improve and streamline data collection. • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes. • Interpret data, analyze results using statistical techniques and provide ongoing reports • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality • Acquire data from primary or secondary data sources and maintain databases/data systems • Identify, analyze, and interpret trends or patterns in complex data sets • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems • Work with management to prioritize business and information needs • Locate and define new process improvement opportunities Show less



Redcare Health Services Limited (REDCAREHMO)

• Deputy Information Technology at Redcare HMO

  • Nov 2016 - Feb 2022

  • Designed and implemented all IT projects, including Software & Hardware Infrastructures, Networking Security Policies, ensuring database integrity and security, routine preventive measures, establishing and monitoring users' need, access and security, User Training, Documentation & Support • Administration & management/maintenance of company’s Virtual Private Network (VPN) to access DBMS and providing remote support to users. • Supervising & Maintaining of internal networking (LAN), Commissioned new applications, centralized anti-virus & anti-spam software, Advance System troubleshooting, diagnosis and analysis • Data Base administration using SQL commands • Coordinating the monthly capitation reports, providing periodic reports based on clients’ requests. • Designing, Implementation & maintenance of IT & LAN Security Policies, ensuring database integrity and security, routine preventive measures, establishing the users’ needs and monitoring user access and security. • Configuration, Administration & Maintenance of Instant Messenger (IM) for users. • Installation, Maintenance & Administration of Windows Server 2003, Configuration & Administration of ISA & Microsoft Active Directory Exchange (MS Outlook) Server. • Configuration, Administration & Maintenance of Google Apps & Email Management • Printing of Access cards for enrollee using the SD 360 and SP55 plus Data card machine • Coordinating & providing training on Computer application & Database administration and providing technical support for users with varying levels of IT knowledge and competence. • Developing and coordinating auto documents backup & DBMS and recovery plans, ensuring that backup and recovery procedures are functioning Show less

• Information Technology and Network Administrator

  • Aug 2013 - Sep 2016

  • Support of VMware clusters, Site Recovery Manager • Support of the following: Email Systems (Exchange), Windows Server Systems, VM Ware, Hyper V, Active Directory Account Administration, Telephony • Perform/support enterprise storage solutions including replication • Troubleshooting and resolution of issues relating to business applications • Provide technical support to business users both remotely and face to face • Maintenance and support of central hardware, operating systems and utilities • Administer installations, including setting up new systems/hardware and promptly installing updates • Installing/configuring new computers/telephones • Troubleshooting IT equipment - printers, scanners etc. • Assist with the Installation, configuring , and support of the LAN and WAN and Internet systems • Maintain network equipment, servers and users hardware and software • Maintain effective relationships with vendors, consultants, and service providers • Perform routine manual/automatic backups and archival of files stored on the network to assist with disaster recovery • Assist with data recovery, using tape backup or recovery tools • Assist in software testing of new releases, proactively escalating issues • Partake in project work from inception to closure • Monitoring of applications • Competence in PC network security issues, including virus protection and prevention • Maintain the existing network and server systems • Assist in the design of new infrastructure to support changing business needs • Assist in the management of IT Assets Deliver outstanding customer service by responding to and efficiently resolving client issues and request Show less



OCEANIC BANK INT'L PLC (Now Ecobank)

• Branch Information Technology Officer (Network & System Administrator)

  • Aug 2008 - Feb 2011

  • Responsible for all company’s IT hardware & software installation, administration & System Maintenance, system troubleshooting and systems auditing. • Database administration & maintenance. • Maintenance and scheduling backup and recovery procedures, management of the company’s database files and networking (LAN). • Scheduling and training of new & old staffs on the use of the Computer system & Database. • Designing, Production & Printing of ID Cards & graphic designing • Generating of Capitation and other Reports for Clients & Providers. • Maintenance & Administration of Windows Server 2003 and managing user resources. • Configuration & Administration of Microsoft Exchange (MS Outlook) for Users Providing remote support to users/staff in other branches Show less