Olandra H.
Project Implementation Coordinator at Benchmarks - An Alliance of Agencies Helping Children, Adults & Families- Claim this Profile
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Topline Score
Bio
Credentials
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Qualified Mental Health Specialist
Haugland Learning CenterJun, 2018- Oct, 2024 -
CPR & First Aid
Red Cross Blood Services -
Motivational Interviewing
Mint
Experience
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Benchmarks - An Alliance of Agencies Helping Children, Adults & Families
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Project Implementation Coordinator
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Jul 2023 - Present
Providing implementation support, workgroup staffing, data collection, and consultation. Staffing and actively participating in meetings to support implementation including agenda development with key leaders for each team and the coordination and follow-up of action items with a focus on sustainability. Working closely with the Implementation Manager and local leaders in ensuring that the initiative’s goals, timelines, and activities are effectively implemented. Preparing and maintaining initiative plans, track activities, and provide regular communications to the teams regarding progress. Supporting implementation activities including the delivery of training, communications between stakeholders, development/implementation of evaluation platform, and the development of materials. Ensuring components of pilot are implemented consistently, within the prescribed timeframe, and with adequate support. Maintaining regular, consistent communication with staff and leaders to identify challenges to implementation and provide support for resolution. Interpreting data reports to identify ineffective/inefficient data collection processes, data errors and discrepancies, and other barriers to collection of consistent/accurate data then use problem solving to correct any procedures or practices not meeting standards Facilitating the alignment of policy and practice to achieve the desired outcomes. Communicating effectively with stakeholders, community leaders, and project partners. Creating and sustaining positive and strength-based partnerships with stakeholders Show less
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The GEO Group, Inc.
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United States
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Security and Investigations
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700 & Above Employee
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Reentry Case Manager
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Sep 2021 - May 2023
Provides individuals with the tools and knowledge to prepare for reentry into the community. Facilitates classes in individual and group settings focusing on the areas of motivation for change, social adjustment, personal management, social skills development, cognitive restructuring, and development of problem-solving skills Utilizes and delivers cognitive behavioral, domestic violence, and victim impact curriculum Conducts periodic reviews of curriculum and resources available to enhance participants’ participation in life skills programming and activities Maintains class rosters, attendance records, and provides completion certificates for evidence-based programs and other life skills curriculum as required Supports the assessment of participant needs and makes referrals to management Provides individual and group counseling in areas including self-esteem, problem solving, relationships, and other related issues Communicates with program participants regarding reentry planning, identifying community resources Aids participants in planning and developing post-release plans and encourages them to assume responsibility for post-release behaviors and activities Maintaining Learning Management System; assuring operational performance of software is on track Working with LMS providers to remain up to date on system specifications and updates Identifying opportunities for process and quality improvements Effectively communicating via digital channels and offering technical support Show less
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HireRight
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United States
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Human Resources Services
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700 & Above Employee
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Investigative Specialist
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Dec 2020 - Oct 2021
Investigates court records and other sources to obtain information; contacting courts and other government agencies as assigned to find additional information in order to complete background checks Conduct background screening services and generate consolidated reports from entry to completion using data searches, court searches, verifications, and other applicable sources Processes and completes background reports according to reporting guidelines and standards. Maintains in-depth working knowledge of all guidelines and procedural updates. Ensures accurate and prompt turnaround on all reports. Provides timely follow-up and follow through on all requests, reports, and escalations. Tracks and reports issues with our business partners. Subject Matter Expert for all states (level A, and B states). Show less
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Merakey
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United States
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Non-profit Organizations
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700 & Above Employee
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Behavior Specialist
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Aug 2020 - Dec 2020
Observing and assessing individual's behavior. Developing and implementing treatment plans to address behavioral issues. Supporting individuals/families throughout the treatment process. Communicating with teachers, caregivers, and families to implement treatment plans. Monitoring and recording treatment progress. Conducting assessments to determine patients' improvements. Maintaining patient records and treatment reports. Observing and assessing individual's behavior. Developing and implementing treatment plans to address behavioral issues. Supporting individuals/families throughout the treatment process. Communicating with teachers, caregivers, and families to implement treatment plans. Monitoring and recording treatment progress. Conducting assessments to determine patients' improvements. Maintaining patient records and treatment reports.
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Child Development Council of Franklin County
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Non-profit Organizations
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100 - 200 Employee
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Early Intervention Coordinator
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Sep 2018 - Aug 2020
Providing case management coordination and services including assessment, interviewing, planning, monitoring, advocacy, direct supervision and intervention to children with suspected or diagnosed disabilities, as well as behavioral services in accordance with Head Start Performance Standards and federal, state, and local requirements. Observes children in home and/or classroom, interviewing teachers and their parents and any service providers serving the child to assess youth's level of functioning, strengths and needs. Provides a comprehensive plan of action for all children on caseload including services and treatment needs. Intercedes and advocates on behalf of children and their families to ensure appropriate, timely and consistent services. Show less
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Behavior Technician
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2017 - Aug 2018
Providing educational and behavioral services to children with Autism Spectrum Disorders Developing and implementing individual service plans Providing direct care to clients in a one-on-one or group therapy setting to implement skill acquisition and behavior reduction treatments as directed by the supervisor. Collect and record data on patient behavior. Providing a safe and supportive environment for children and families. Maintaining strict confidentiality Carry out clinical assessments and other administrative duties. Show less
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Capital University
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United States
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Higher Education
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500 - 600 Employee
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Call Center Supervisor
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Mar 2016 - Apr 2018
Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with other supervisors and management team members to support agents and maximize customer satisfaction. Show less
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Barnes & Noble, Inc.
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United States
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Retail
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700 & Above Employee
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Bookseller
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Jan 2015 - Apr 2018
Undertaking bibliographic work using computer or print sources to identify and locate titles; Processing customer orders and book reservations; Dealing with mail, email and web-based orders Stock-checking books and other merchandise Creating in-store and window displays Maintaining up-to-date knowledge of current titles and changes in the market; Liaising with teaching and library staff on set texts in academic shops; Reviewing sales performance and meeting sales targets; Undertaking general housekeeping duties, such as unpacking and stock replenishment Paying and processing invoices; Processing book deliveries and returns; Dealing with enquiries and identifying customer needs; Offering advice and recommending books, where appropriate Show less
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Education
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Capital University
Bachelor of Arts - BA, Criminology & Psychology -
Tennessee State University
Master of Science - MS, Criminal Justice/Police Science
Community
