Experience

Rodger Young LTD

• Nigeria
• Real Estate
• 1 - 100 Employee

• Business Analyst

  • Aug 2018 - Present

  • Define configuration specifications and business requirements; define KPIs and reporting requirements. • providing and emphasizing a high satisfaction rate of 200+ customers. • Document, design, and maintain system processes, elicit requirements and testing and manage budgets. • Perform quality assurance, define business analysis requirements, and streamline client business efficiency. • Improve analytics and reporting by automating metrics and KPIs by using dashboards to validate decisions. • Train 50+ customers and improve their usage of lightspeed retail POS, maximizing software functionalities. • Estimated cost of new projects; reviewed existing systems and suggested improvements to meet objectives Show less



Innovative Digital Learning Services

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• • Oct 2017 - Jul 2018

  •Conducted high-end research to create resources used in educational technology projects.• Created detailed reports of findings and implemented tests of policies, protocols, and processes.• Conducted physical marketing to schools and organizations to offer technical training and services.• Analyzed information and data to find ways to improve operations; developed and conducted user surveys.

• • Jun 2017 - Jul 2018

  •Simplified findings into presentations, created diagrams & documentation, & compared ROI with past data.•Produced resourceful training materials for students and organizations to make the workplace and classroom more technology-oriented. Conducted physical marketing to schools and organizations to offer technical training and services.