Olalekan Owolabi

Service Advisor at GAC Motors Nigeria
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Contact Information
Location
Lagos State, Nigeria, NG

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Experience

    • Nigeria
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service Advisor
      • Mar 2022 - Present
      • Aug 2020 - Oct 2021

      • following up on customers for reconciliation and updating outstanding service bill. • Communicating with clients and addressing any concerns • Monitoring client communication and promptly responding to calls • Creating invoices and recording all client transactions • Maintaining records for client accounts and auditing them regularly • Collaborating with a variety of different departments to better serve the clients' needs, such as the spare parts and workshop.• Handle and resolve customer complaints regarding services. • Maintain customer records and enter data into computer databases.• Call customers for service reminder and post service follow-up.• Procurement of office needs at due time • Issuing invoice and receipt to customers Show less

      • Feb 2020 - Jul 2020

      • Determine and diagnose car issues based on customer description and vehicle condition. • Translate customer-reported problems to actionable work orders for technicians to complete.• Ensure that automotive work provided to customers meets company quality standards • Peach company product that are beneficial to customers in order to increase revenue.

    • Nigeria
    • Financial Services
    • 700 & Above Employee
    • Business Developer
      • Aug 2019 - Dec 2019

      • Approach prospective merchant, convince them of the benefits of the product and register them on the platform. • Approach new customers, convince them, register them and put them through on how to make use of thr platform on daily transactions. • Assist colleagues and merchants to resolve technical issues experienced on their mobile phones. • Charged with the responsibility of training newly employed colleagues. • Responsible for collecting and adequately distributing work materials from my boss to my colleagues. • Charged with the function of receiving and dessemination of information from my boss to my colleagues as well as scheduling meeting point for daily and emergency meeting. Show less

    • Renewable Energy Semiconductor Manufacturing
    • 200 - 300 Employee
    • Subject Teacher
      • Jul 2018 - Jun 2019

      • Develop an effective educational plan to meet all student requirements and maintain effective communication with all student. • Design and implement all lesson plans for curriculum program and prepare all requirements and ensure complaince to all student learning style. • Maintain confidentiality of all student records and coordinate with school administrator for classroom teaching. • Ensure compliance with school system systems and board of education policies and participate in all assign classes as pee schedule. • Administer all student conduct ans discipline and ensure enforcement same and provide all required information as per student requirement. • Maintain and update all files and records. • Ensure efficient use of language while teaching and maintain knowledge on all content and prepare all lesson plans for school as required. Show less

    • Germany
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • IT Support - Job Shadowing
      • Aug 2016 - Sep 2016

      • Instal and configure computer hardware and software. • Montor and maintain computer systems and network. • Talk staffs and clients through a series of actions, either face-to-face or over the phone, to assist set up systems or resolve issues. • Troubleshoot system and network problems, diagnosing and resolving hardware or software faults. • Provide support, including procedural documentation and reports. • Set up new users account and profile and resolve password issues. • Conduct routine care and maintenance the company IT facilities. Show less

    • Motor Vehicle Manufacturing
    • Vehicle Engineer Support
      • Jan 2016 - Jul 2016

      • Perform repair ans maintenance on customers vehicle. • Identify and troubleshoot problems with vehicles using the diagnostic equipment. • Explain automotive issues and profer best solution to customer. • Test the functionality of parts and systems. •Repair and replace brake pads, sensors and other parts. • Performs wheel alignment and wheel balancing• Charged with managing the ice block factory • Perform repair ans maintenance on customers vehicle. • Identify and troubleshoot problems with vehicles using the diagnostic equipment. • Explain automotive issues and profer best solution to customer. • Test the functionality of parts and systems. •Repair and replace brake pads, sensors and other parts. • Performs wheel alignment and wheel balancing• Charged with managing the ice block factory

Education

  • Federal University of Technology Minna
    Bachelor of Technology - BTech, Automotive Engineering Technology/Technician
    2012 - 2017

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