Olalekan Owolabi
Service Advisor at GAC Motors Nigeria- Claim this Profile
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Bio
Experience
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GAC Motors Nigeria
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Nigeria
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service Advisor
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Mar 2022 - Present
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Metropolitan Motors Inc
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United States
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Automotive
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1 - 100 Employee
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Aug 2020 - Oct 2021
• following up on customers for reconciliation and updating outstanding service bill. • Communicating with clients and addressing any concerns • Monitoring client communication and promptly responding to calls • Creating invoices and recording all client transactions • Maintaining records for client accounts and auditing them regularly • Collaborating with a variety of different departments to better serve the clients' needs, such as the spare parts and workshop.• Handle and resolve customer complaints regarding services. • Maintain customer records and enter data into computer databases.• Call customers for service reminder and post service follow-up.• Procurement of office needs at due time • Issuing invoice and receipt to customers Show less
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Feb 2020 - Jul 2020
• Determine and diagnose car issues based on customer description and vehicle condition. • Translate customer-reported problems to actionable work orders for technicians to complete.• Ensure that automotive work provided to customers meets company quality standards • Peach company product that are beneficial to customers in order to increase revenue.
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OPay
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Nigeria
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Financial Services
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700 & Above Employee
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Business Developer
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Aug 2019 - Dec 2019
• Approach prospective merchant, convince them of the benefits of the product and register them on the platform. • Approach new customers, convince them, register them and put them through on how to make use of thr platform on daily transactions. • Assist colleagues and merchants to resolve technical issues experienced on their mobile phones. • Charged with the responsibility of training newly employed colleagues. • Responsible for collecting and adequately distributing work materials from my boss to my colleagues. • Charged with the function of receiving and dessemination of information from my boss to my colleagues as well as scheduling meeting point for daily and emergency meeting. Show less
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National Youth Service Corps
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700 & Above Employee
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Subject Teacher
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Jul 2018 - Jun 2019
• Develop an effective educational plan to meet all student requirements and maintain effective communication with all student. • Design and implement all lesson plans for curriculum program and prepare all requirements and ensure complaince to all student learning style. • Maintain confidentiality of all student records and coordinate with school administrator for classroom teaching. • Ensure compliance with school system systems and board of education policies and participate in all assign classes as pee schedule. • Administer all student conduct ans discipline and ensure enforcement same and provide all required information as per student requirement. • Maintain and update all files and records. • Ensure efficient use of language while teaching and maintain knowledge on all content and prepare all lesson plans for school as required. Show less
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DHL Global Forwarding
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Germany
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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IT Support - Job Shadowing
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Aug 2016 - Sep 2016
• Instal and configure computer hardware and software. • Montor and maintain computer systems and network. • Talk staffs and clients through a series of actions, either face-to-face or over the phone, to assist set up systems or resolve issues. • Troubleshoot system and network problems, diagnosing and resolving hardware or software faults. • Provide support, including procedural documentation and reports. • Set up new users account and profile and resolve password issues. • Conduct routine care and maintenance the company IT facilities. Show less
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West Autos Solution
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Ibadan, Oyo, Nigeria
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Vehicle Engineer Support
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Jan 2016 - Jul 2016
• Perform repair ans maintenance on customers vehicle. • Identify and troubleshoot problems with vehicles using the diagnostic equipment. • Explain automotive issues and profer best solution to customer. • Test the functionality of parts and systems. •Repair and replace brake pads, sensors and other parts. • Performs wheel alignment and wheel balancing• Charged with managing the ice block factory • Perform repair ans maintenance on customers vehicle. • Identify and troubleshoot problems with vehicles using the diagnostic equipment. • Explain automotive issues and profer best solution to customer. • Test the functionality of parts and systems. •Repair and replace brake pads, sensors and other parts. • Performs wheel alignment and wheel balancing• Charged with managing the ice block factory
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Education
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Federal University of Technology Minna
Bachelor of Technology - BTech, Automotive Engineering Technology/Technician