Olajumoke Babalola
Operations Team Lead at Fusion Group Nigeria- Claim this Profile
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French Limited working proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Certified Safety Professional (CSP)
Institute of Safety Professionals of Nigeria (ISPON)Oct, 2019- Nov, 2024 -
Certificate in Project Management PMBOK 6
Ciel ConsultingMar, 2019- Nov, 2024 -
Certificate in Monitoring and Evaluation
Piston and Fusion LimitedOct, 2018- Nov, 2024 -
Certificate in Project Management Practice (PMP)
NIIT LimitedJan, 2012- Nov, 2024
Experience
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Fusion Group Nigeria
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Nigeria
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Real Estate
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1 - 100 Employee
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Operations Team Lead
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Jan 2023 - Present
• Maintaining and directing the daily operations of the business, including coordinating with human resources, legal, sales, marketing, manufacturing, accounting, IT and other departments. • Meeting with and reporting to the GMD about the company’s daily operation, as well as about the GMD’s plans for any upcoming adjustments or developments to business operations strategy, or other company goals and objectives. • Measuring the efficiency of an organization's operational processes and taking steps to improve them. • Developing and controlling all operational budgets to ensure that the organization has all the resources required to meet its objectives within agreed financial parameters and to maintain the financial strength of the organization.
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JustBrandIt - The Creative Nest
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Nigeria
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Advertising Services
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1 - 100 Employee
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Chief Of Staff/ Director of Operations
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Dec 2020 - Dec 2022
• Designed, improved, executed and led organizational initiatives, culture, standard operating procedures, workflows, operations charts, business requirements, processes and all operational activities towards excellence. • Established and maintained strong relationships with regulatory, governmental, and professional agencies to ensure all standards are met. • Enacted and enforced company policies and work practices. • Coordinated resource allocation, documented existing procedures to determine inefficiencies and waste; manpower, machine and materials and managed all company assets saving costs. • Directed and oversaw all financial summaries and budgetary activities. • Devised strategies to enhance business growth and development. • Assisted in developing KPIs, and tracked KPI progress, presented reports and insights to C-level suite and stakeholders.
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Manager - Business Analysis
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Sep 2017 - Aug 2019
• Managed project lifecycle from inception into realistic expectations within timelines by actively communicating with the team and ensured team achieved targeted results. • Identified and effected potential business deals which generated additional revenue for the organisation. • Continuously monitored and evaluated business processes to find areas for improvement. • Provided business analysis expertise, skills, and techniques to ensure that the business stakeholders maximized technology platforms to service the customers which significantly improved clients’ experience by 30%. • Translated business requirements into use cases that clearly articulated the business needs, process flow and acceptance criteria. • Researched and prepared presentations for C-level suite regarding profitability, policies, internal operating inefficiencies, and industry trends • Worked within an ISO-compliant environment, created and maintained required system documentation for 100% of business operations. • Acted as the liaison among product, IT, and sales teams to understand customer demand for new features and new potential markets to move into • Tested solutions to ensure they met approved specifications.
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Senior ICT Business Analyst
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Oct 2014 - Aug 2017
• Provided information and technical support to project teams on any interface or functional needs including requirements gathering, use case development and process design. • Collaborated with C-level suite and key stakeholders to understand business problems, worked to provide solutions, improved methodologies and operations across employees. • Analyzed and improved user experience across new and existing digital solutions • Managed vendor relationships as at when required for delivery of exceptional services. • Acted as the liaison among product, IT, and sales teams to understand customer demand for new features and new potential markets to move into • Owned 100% of the Incident, Request, Change and escalation processes related to Core Ops support.
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Samsung Electronics
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South Korea
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Computers and Electronics Manufacturing
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700 & Above Employee
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Operations Lead - Business Analyst
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Jan 2014 - Aug 2014
• Led product development, planning and provided key insights based on predictive modeling. • Provided business support for functional excellence improvements to ICT projects. • Identified and evaluated unique system solutions and procedures. • Planned, facilitated and reported on quality assurance on all electronics. • Documented, defined business requirements and specifications for development. • Increased revenue through analysis of data surrounding customer behaviors, vendor relationships, stakeholder goals, and workflows.
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Business Analyst
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Jan 2013 - Dec 2013
• Coordinated and assessed requests from stakeholders as well as performed requirement analysis, documentation and scope validation. • Owned business development and met 96% of deadlines by identifying and mitigating event roadblocks. • Provided day-to-day support, training and issues resolution. • Interpreted the project management needs of several projects and ensured these needs were met. • Coordinated and assessed requests from stakeholders as well as performed requirement analysis, documentation and scope validation. • Owned business development and met 96% of deadlines by identifying and mitigating event roadblocks. • Provided day-to-day support, training and issues resolution. • Interpreted the project management needs of several projects and ensured these needs were met.
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Wealthlake Industries Limited
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Ibadan, Nigeria
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Business Analyst
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Mar 2012 - Dec 2012
• Prepared and reviewed allocated monthly departmental profit and loss, including variance to budget analysis of gross profit, sales, direct costs and selling, general and administrative expenditure. • Supported the Financial team on technical accounting policies, compliance, audit and pricing analysis processes. • Uncovered areas for improvement and assisted in implementing solutions in alignment with new ERP and reporting tools. • Conducted meetings, presentations, and training to build capability within the team. • Processed financial transactions including accounts receivable (banking, refunds, invoices and payment reconciliations) and routine general ledger journals.
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Junior Business Analyst
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Sep 2011 - Feb 2012
• Assisted with the management and support of Business Intelligence tools and reporting efforts across business units. • Fostered communication between stakeholders, engineering, and marketing, resulting in improved speeds of development life cycle. • Assisted with managing information systems solutions. • Assisted with the management and support of Business Intelligence tools and reporting efforts across business units. • Fostered communication between stakeholders, engineering, and marketing, resulting in improved speeds of development life cycle. • Assisted with managing information systems solutions.
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Solutech Consulting Limited
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Lagos, Nigeria
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ICT Business Analyst Intern
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May 2010 - Aug 2010
• Supported the agile delivery and continuous improvement processes. • Performed in-depth research and data analysis. • Worked with 2 senior business analysts to infer meaningful insights that improved organizational processes for several companies. • Participated in in-house workshops and statewide conferences to improve industry knowledge. • Contributed to presentation preparations, client reports, and offered discussion in client and stakeholder meetings and provided software support to promote business projects. • Communicated strategies to analyst team and received valuable feedback regarding approach to business observations.
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Education
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2018 - 2021
University of Lagos
Masters, Public Administration and International Affairs -
2007 - 2011
Babcock University
Bachelor of Science (Hons), Computer Information Systems
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