Olaf Postola
Client Support Specialist at ECAT Group- Claim this Profile
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Bio
Experience
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ECAT Group
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Ireland
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Information Technology & Services
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1 - 100 Employee
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Client Support Specialist
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May 2022 - Present
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University of Dundee
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United Kingdom
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Research Services
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700 & Above Employee
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Digital Resource Development Officer
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Apr 2022 - May 2022
This was a short project specifically focusing on creating a resource for all University Managers. The goal was to have one resource providing managers with everything they might need during their role. I designed and created a SharePoint site with all the information. The aim was to create the site in a way which would be easily accessible to all staff, and would be easy to understand and update. I emphasised the design of the site to be arranged in a logical order allowing managers to find content easily and in a time efficient manner.
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National Records of Scotland
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United Kingdom
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Government Administration
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100 - 200 Employee
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Census Team Leader
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Feb 2022 - Apr 2022
As a Census Team Leader I was responsible for a team of 15 Enumerators. This role allowed me to develop my leadership skills looking after a diverse group of individuals working in a difficult environment. I was responsible for the Hilltown in Dundee. My role involved putting together rotas for my Enumerator team, ensuring all buisness hours 8am - 8pm were occupied. Reviewing and approving expenses, approving annual leave requests and ordering materials for the team. I also met with my Enumerators and worked with them in the field, as well as delivered any materials they needed to perform their roles.
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Strategic Support Officer
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Jul 2021 - Dec 2021
This was a role to support the Strategic Intelligence Unit at the University of Dundee. In this role I collected and submitted data to a number of University League Tables. I supported in providing training to numerous University departments on the importance of league tables. I also worked and implemented a consultation plan for the development of the new University Strategy.
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Corporate Governance Support Officer
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Jun 2020 - Jun 2021
This was a role to support the Corporate Governance Team during the Covid-19 pandemic. This was a clerical role providing full administrative support to the University's Aduit & Risk Committee and The People and Organisational Developement Committee. My key responsibilities were: project managing both committees and their respective actions, collecting/ reviewing and publishing Committee papers as well as agreeing the agendas with the meeting Conveners, taking minutes and recording actions from each meeting. In addition I also supported in the procurement process for a new internal audit company for the University. I also implemented a new policy tracking approach using SharePoint.
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DUSA - Dundee University Students' Association
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United Kingdom
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Higher Education
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1 - 100 Employee
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Vice President of Representation
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Jul 2018 - Jun 2020
This is an elected role working for the Dundee University Students Association. These roles are unique as you become a trustee and you take on an executive role and support in the running of the organisation. I had three main responsibilities: convening and supporting the Student Council, organising and running student disciplinary panels and running the student elections. In addition I was often invited to attend University Committee meetings with the University Executive, as well as Periodic Programme Reviews. During my 2 years in this post I also facilitated the creation of a governance review committee with a remit to review and update the organisations governance documents.
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NCR Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Machine quality Tester
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Jun 2017 - Sep 2017
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Summer Research Project
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Jun 2016 - Sep 2016
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Education
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University of Strathclyde
ILM 5 Certificate, Coaching, Mentoring and Development -
University of Dundee
Graduate Certificate, Professional Development -
The University of Dundee
Bachelor of Science (BSc), Biological Chemistry and Drug Discovery -
Dundee and Angus College
HNC, Biology/Biological Sciences, General