Ola Aruna
Salesforce Business Analyst at Manifest & Company Inc. (Salesforce Consulting Partner)- Claim this Profile
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Bio
Credentials
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Salesforce Certified Service Cloud Consultant
SalesforceDec, 2022- Nov, 2024 -
Salesforce Certified Business Analyst
SalesforceOct, 2022- Nov, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceAug, 2022- Nov, 2024 -
Microsoft Certified: Data Analyst Associate
MicrosoftDec, 2021- Nov, 2024 -
Professional Scrum Master™ I (PSM I)
Scrum.orgDec, 2021- Nov, 2024 -
Scrum Foundation Professional Certificate - SFPC™
CertiProfDec, 2021- Nov, 2024
Experience
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Manifest & Company Inc. (Salesforce Consulting Partner)
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Canada
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Technology, Information and Internet
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1 - 100 Employee
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Salesforce Business Analyst
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Aug 2022 - Present
Translate business requirements into user stories, use cases and technical requirementsCollaborate with Product Owners, Subject Matter Experts (SMEs) to understand product backlog and develop detail acceptance criteria for user stories Review test results and report bugs/issues using JIRA Analyzing existing processes, identify gaps and recommend areas of improvementDocumenting current and future state of business Working with team members to create Business Requirements DocumentWork with QA to write and execute test cases Complete general administrative tasks e.g. customizing apps, objects, layouts, fields, etc.
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YORK1
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Canada
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Environmental Services
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1 - 100 Employee
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Business Data Analyst
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Apr 2022 - Sep 2022
-Requirements gathering and data validation with various business stakeholders -Design, test solutions and support the implementation of dashboards with Power App/Power BI -Identify potential opportunities and provide resolutions to meet business needs and achieve operational efficiencies-Develop KPI and operational dashboards to help management track and measure if business goals are being met- Creating technical documentation for BI tools and dashboards
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Billing Clerk
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Nov 2020 - Mar 2022
Responsible for confirming accuracy of data entered into data management systemRunning and Reviewing weekly reports for up to date list of clients to billRequest for Purchase orders(POs) for a subset of customers and make sure that their invoices are accurateBilling and sending out invoices as at when due
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Education
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2012 - 2014
Cardiff Metropolitan University
Msc, Information Technology -
2021 -
Trailhead by Salesforce
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2006 - 2010
Covenant University
Bachelor of Science - BS, Computer Science -
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Trailhead by Salesforce
Computer/Information Technology Administration and Management
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